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January 2023 by Libor Melus
Please update open hours because you have wrong time on door and google too10-7pm but i was there 5:50 and store is close thank you
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September 2022 by Andrew Tabak
i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.
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September 2022 by Alan Roy
Jimmy is the best Manager thT has been at this store
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May 2022 by matt barninger
Great service and friendly team! Got me a new apple watch and kept my bill the same price!
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August 2021 by Google user
Jimmy was the best!! Extremely helpful, funny and personable. As a nurse, he showed me all the deals ATT offered for my service and he was very knowledgable and easy going, no pressure to commit to anything! This guy deserves a raise!
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June 2021 by amanda sadera
Another easy and stress-free experience with Jimmy! Billing and products explained simply and understandable. 5/5.
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April 2021 by Daisuke Motomiya
amazing customer service, James and Johnathan are great. they are very helpful and where able to solve all of my issues and even get me a new phone for free!
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April 2021 by Donna Rosende
AT&T in Somers Commons see Jimmy!!! He is simply the best!!! Awesome customer service and extremely knowledgeable!!! Upgraded to Samsung s21 ultra he totally hooked me up!!! Above and beyond!! Satisfaction guaranteed!! Thanks Jimmy!!!!
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April 2021 by Jason F.
Lights on, nobody inside and the doors locked at 2pm on a Monday.. nice store. You'd think they wanted to do business but guess they hired a bunch of idiots
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April 2021 by Dino Ritsatos
One employee in whole store so if there is another customer you could wait for up to 45 minutes. If there are two you could spend most of the afternoon there. Store was dirty with leaves and dirt all over the front door. Out for lunch sign posted outside for over an hour and twenty minutes. Must be the best lunch break ever! Even when the employee was inside the store, the Out for Lunch sign was still posted. Employee was not wearing face mask. Overall store was unsanitary and understaffed. Your better off resolving your issue or buying a new product over the phone or online.
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March 2021 by Angelo O
Be careful of this store. I went in to order 3 phones and only received 2. Now I’m being told that no one at AT&T knows where my phone is. I’ve been to the store 2 times and still no answer. The manager is never available and no one will return my calls. Be very careful this place is a scam.
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February 2021 by Joseph Belkevich
John was incredibly helpful, patient and explained everything in a very professional manner.
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January 2021 by William Besharat
They only have one employee who is by the way very competent and has a very nice personality. I had to wait for almost an hour, there was three other people behind me on line. I felt very sorry for customer number three in line.
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December 2020 by Ellin Sanger
Diego and Dave are the absolute best! They are both extremely helpful and help us resolve any issues and will help you too!I highly recommend this AT&T out of all the AT&T’s in the area!
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November 2020 by Samuel Riss
Representative was informative, answered all my questions and helped me make the best decision for me.
