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April 2024 by Jill Weiss
Couldn’t ask for better service or experience. We utilized the 120 guarantee and exchanged our mattress and the process was easy and no questions asked. The guys that work here are fantastic. Highly recommends!
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April 2024 by Kristina Idoni
My recent mattress shopping experience was a true delight, all thanks to the exceptional salesperson, Danielle. From her warm and humorous approach to her impressive knowledge of the products, Danielle made the process not only easy but enjoyable. She went above and beyond to ensure I found the perfect mattress, the one that would guarantee the sweetest of dreams, and her genuine care and fun personality truly set her apart. If you're in search of a mattress expert who will make your shopping experience top-notch, look no further than this store and ask for Danielle!
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April 2024 by Elizabeth Valencia
Great experience overall. Jesse was super knowledgeable and helpful when it came to helping us pick the right mattress for us.
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April 2024 by Cheri Lieurance
Danielle helped make the process of getting a new mattress, box springs and frame very easy. Her customer service was superb.
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March 2024 by Karen Nystrom
Danielle at the Baldwin Place store was amazing. Her knowledge, personality and kindness is top notch. I will send my family to her! Thank you Danielle for helping us purchase our new mattress and everything else we needed!
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March 2024 by Ira Vaupen
Crew was very prompt and helpful. Set-up was very quick and successful. I’m very satisfied: *10*
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March 2024 by Edward Davis
Gary was an awesome sales person. Delivery people were horrible
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March 2024 by Armaan Ogunc
Jesse was absolutely amazing from the minute we walked into the door, he was in the middle of eating lunch, but that didn’t stop him from being super patient and helpful with my 5.5 month pregnant wife and I, He asked all the right questions and which matched us with the exact bed that he though would be a perfect match and my wife fell in love.We just went in there to shop around but Jesse is why we bought that day. His patience, product Knowledge and just how kind he was with our son as well made the experience really enjoyable.100% recommend working with Jesse. ?
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February 2024 by Mary DeBiase
My daughter and I visited the Mattress Firm Store in SOMMERS looking for a mattress. We were greeted by a salesmen named Jessie. Jussie was super and knowledgeable in his field. He gave us a lot of information that we would never be able to figure out on our own. We purchased a mattress set and we are very satisfied customers.Thank you Jessie!
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February 2024 by Christine
Stephen was amazing and accommodating, definitely want his help with our next mattress purchase
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February 2024 by Matt W
Finding the perfect mattress is no easy feat, and after months of searching my wife and I almost gave up. After dealing with countless sales reps from various different companies show a lack of interest, we met Steve Calabro, the resident mattress magician at Mattress Firm. This man isn't just selling beds, he really cares about who he is selling a mattress to.From the moment we walked into the store, Steve exuded an aura of genuine care and expertise. He wasn't there for the quick sale, he was there to guide us on a journey to finding the perfect mattress. He patiently listened to our sleep woes (my wife's tossing and turning, my snoring symphony), analyzing our needs and guiding us appropriately.Forget the pushy salesman stereotype, Steve was informative and transparent. He explained the different mattress types and technologies in a way that even a sleep deprived brain could understand. He never once pressured us, instead empowering us to make informed choices based on our preferences and budget.Steve encouraged us to actually relax and experience dozens of different mattresses to ease our indecisions. He even threw in some lighthearted humor, making the whole process enjoyable and stress free.Finally, after what felt like forever, we found the one. Steve didn't just sell us a mattress, he sold us a sleep solution. He went on to help us navigate the financing options, ensuring we got the best deal without compromising on quality. He went above and beyond, making sure everything was smooth and effortless.Now, after years of tossing and turning, we wake up feeling refreshed and full of energy, all thanks to Steve's guidance and the perfect mattress.If you're searching for the ultimate sleep experience of your life, look no further than Mattress Firm at somers commons.sincerely ,Matt
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February 2024 by eande51
The salesman Stephen C. was very helpful and knowledgable regarding the mattresses in the store. He took his time explaining what would work for me after asking a few questions. He worked within my budget, made a difficult decision much easier.
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February 2024 by Daniel Mahoney
Chris was absolutely Exceptional…. He Understood exactly what we were needing and helped me to select the perfect adjustable bed frame for my elderly mother. He even went the extra step to call the distribution warehouse to confirm exactly what I had ordered , made sure it was there and in stock , and that it would be delivered in two days!! Thank you Chris - Great Job
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January 2024 by alexander witkowsky
Very helpful experience
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January 2024 by maria ruiz
Great customer service with Stephen.
