Proper Service is a full-service auto repair shop serving several towns in Putnam and Northern Westchester Counties. The team services all vehicles and is equipped to provide exceptional service. Customers report that the team is super professional yet personable, flexible, and trustworthy. Multiple reviews highlight quality workmanship and integrity, with one noting a detailed explanation and correct fix for a persistent brake issue. The customer service is repeatedly described as awesome and amazing, with staff dropping everything to help quickly. Customers feel they are treated fairly and state they will be back for all future automotive needs, trusting the shop for reliability and safety.
Went out of their way to fit my vehicle in on the day I called, great service and extremely friendly. Made you feel like you were a customer for a long time even though it was my first time. Now they most definitely will have a returning customer for all my vehicles!!
October 2025
On time appointment fast service properly completed job .
September 2025
Proper Service in Croton Falls Came through again. On my way to visit family on Wednesday I had a low pressure light on one of my tires Dave dropped everything to repair the tire and I was on my way in less than a half and hour.. Thanks Dave your the best!!