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December 2023 by Kenya V
The staff backed a racist action in the establishment it’s Christmas Eve the attendant had the nerves to say to me I’m lucky she gave me a free shopping bag is that what it’s call to be black lucky‼️‼️‼️ The manger took a racist stand against a black costumer myself for a employee that was tired I guess Long day for her maybe even don’t like blacks the level of treatment leads me to believe color played a big roll on how she properly cashed me out at check out‼️ As a black mother of Latino kids I am out raged by the level of treatment I received today 12/24/2023 at this Gala supermarket in Baldwin I would never want to shop with that experience I received
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December 2023 by Andrine Yassian
The store is very good you can find anything .Only my complain is their computer make mistake all the time.Everytime I go I have to go back again for correction.They have to pay more attention.
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November 2023 by jeff hershkowitz
My favorite supermarket! Ruby is one of the best. She always has a smile and is friendly and has even offered to try to special order items for me that the store doesn’t carry. The managers and the rest of the staff are all so helpful and friendly and knowledgeable about the inventory. The store is always clean and well organized. Rob at the Hooked Seafood Market inside always has a wide selection of fresh fish on display and he’s even happy to special order anything you need.
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October 2023 by Danielle Blue
I asked a phenomenal employee named, Ruby at the Baldwin location and she went above and beyond to help me with the simplest thing. First I asked her for Texas Pete hot sauce because I only saw the wing sauce, she walked over with me and checked tags, then she put it in the phone and told me they can probably order it. Secondly, I told her I bought Allegro Marinade Sauce there before and bought all the bottles and I haven’t seen it since. She put that down and on her phone to look it up! After that had me write my name and phone number down to contact me about my 2 item!? Who does that nowadays in the retail business??♀️ Love her for that and the reason for the lengthy google review is just the amount of time she took to help! Excellent employee!
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October 2023 by Mike B.
A wonderful food store, helpful staff, great products, great quality. It's my favorite supermarket in the area, great ethnic variety too that a lot of other local stores don't have.
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September 2023 by aileen
Very nice place to shop for groceries.great deli dept
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August 2023 by Lex Diamonds
Worst experience. All the bread was moldy no one smiles or sais hello nothing but attitude. I honestly don't know how this store is still in business. Never shopping here again. Big disgrace. If you want a nice shopping experience definitely go elsewhere. Dust on items in the aisle workers on their phones manager has the worst attitude. You should be ashamed. Completely gross.
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July 2023 by Louise Inglese
I am a 74-year-old local lady and a frequent shopper at Gala on Grand Avenue in Baldwin. First and foremost I would like to compliment your staff in particular Marissa. I've recently undergone surgery and Marissa's kindness and consideration was above reproach. In addition to Marissa each and every staff member in that particular store is always pleasant and consistently most helpful in assisting me. I find prices slightly higher. But it is well worth the experience. Thank you
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June 2023 by Ruth McDade
Horrible place to get your grocery. The people staffs are so rude special the big fat manager, she doesn’t know how to even talk to the clients.
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June 2023 by Lillian Verity
Stopped in to grab a few things Didn’t plan on shopping so I didn’t bring a bag.seen plastic bags at the next register asked for a bag and was told no plastic bags you can buy one.I think she said $1. I pointed to the plastic bags and asked if I could have one. Was told no they are for deliveries. I just walked out went to ideal. They gave me bag.
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April 2023 by Edwin Samuel Velazquez
Solid neighborhood supermarket. Great, helpful staff that gets to know you. Not exceptional in any one area (produce, meat, seafood, etc.) but solid enough for regular family grocery shoppingVery limited in the area of chips and snacks. Toiletries and personal hygiene item selection is SUBPAR, but this is a good neighborhood market that I frequent all the time.
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April 2023 by Jerome Perry
Ruby at the Baldwin location did a phenomenal job in assisting me. Very positive & upbeat personality! She needs to be promoted to manager asap
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March 2023 by Yvonne Blount
I am a frequent senior shopper at Gala in Baldwin NY. The manager a heavy set woman is extremely pleasant and she knows how to relate well with people. There is a cashier named Michael who is very patient, polite, and extremely courteous. It is a pleasure to shop at this store. I always bring at least one or two of my older church mothers along with me to this store and they always express their pleasure to me about shopping at this store. Thank you for reading my comments. Sincerely, Ms. Blount.
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March 2023 by Trinidy Brennen
I love the worker at my Gala fresh so kind and I can't forget about the seafood dept wonderful I love seeing them and your new manager Marita is outstanding
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March 2023 by Kevin H.
Went there to order from the seafood section where they steam whatever you want . We ordered Shrimp, Scallops, Lobster Tails , Crabmeat Stuffed Salmon all . One order had Garlic Butter sauce & the other Carribean Jerk sauce . All the food was fresh & in good portions . They have a large selection of seafood to choose from so it's best to go in person to choose your platter .