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January 2024 by MIKE MIKE
Employees at HERTZ BALDWIN have the worst customer service I have ever experienced.
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November 2023 by Danny Arvelo
DO NOT I REPEAT DO NOT RENT FROM HERTZ! I Was renting for $500/ Week and was never late! they made up a story that my bank didn't authorize one the payment. They repo the car stole over $300 worth of personal belonging. Including my ez pass which the next driver kept using. Now 2 weeks after, they ran my card for almost $3,000 USD. They give you numbers to call and no one answers. SAVE YOURSELF FROM THESE SCAMMERS!
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October 2023 by Alex Asiryan
The girls who work there do a good job, with the lack of resources they have. However this is a scam, rent a Tesla and hate your life.
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October 2023 by Keith Fearon
Was very good over all and the staff were helpful
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October 2023 by The Egg
BANNED me for LIFE and stole $500+ from me. (Fighting them for it now). I kept getting messages (from the 1-800 number) saying that my rental could not be extended and must be returned. The manager at the place said he saw no reason for it to be returned and did not ask me to return the rental.I made several 30 minute trips (costing time and money) to show up, in person, because they never answered the phone. Each time I was told that everything was ok.So I just ignored the messages telling me to return the vehicle. When I finally did return it, I found out I was charged a $535 overdue fee and was placed on the DO NOT RENT (DNR) list.Hertz is beyond stupid and doesn't know how to treat its customers. I have filed a dispute with my credit card company. If unsuccessful, the next step is taking Hertz to small claims court.Beware and stay away from this stupid company. Hertz is the WORST.
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August 2023 by Nii-Allotey Brew-Hammond
The branch Manager and his assistant (Lady D) were beyond hospitable - they were angels on earth to help mortals like me.God abundantly bless them.
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July 2023 by Willy Daniel Santana
People are the worst here. Avoid coming here to rent . They just making jokes and looking their phones and not asking who’s next or what you need or nothing. And any questions you have they got mad or etc. that’s why machines are gonna replace are jobs.
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July 2023 by Willy Will
Horrible customer service. Never and their phone
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July 2023 by Heartless Article
don't answer the phone
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July 2023 by christian guillen
Is this still an active Hertz location?!!! I’ve been calling for 3 days in a row since it’s the closest to me that is affiliated with Uber and NOBODY picks up!! Smh what a joke
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June 2023 by SheyBoogie
Disgusting...they have the phone ringer off on purpose...THE MANAGER told me himself.....?Car lot full of cars but they constantly say they don't have any cars available..
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June 2023 by Ellie Shr
We came at 10am , nobody at the office , people in a line said they’re waiting since 9am , disappointed
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May 2023 by Randy Rosa
Don’t rent car from here I return the car and they charge me 1,347 and the car rental was 400 per week!! They didn’t even tell me anything or email me receipt they just took the money and didn’t say anything!
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May 2023 by Wilimbert Gonzalez
very slow people
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May 2023 by Leonel Tejeda
Vehicles are never available
