Major Pawn is highly praised for its professional and caring staff, especially Harley and Danny, who provide friendly and courteous service. Customers appreciate the respectful treatment they receive, making them feel valued and never humiliated. Many have found the staff knowledgeable and helpful, especially for first-time visitors who may be unfamiliar with how pawn shops work. The team is recognized for giving fair prices and exceeding expectations, often providing more money than the items are worth. With excellent record-keeping and a commitment to customer care, Major Pawn is recommended by many as the best pawn experience available.