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January 2023 by Harry B.
Stop&Shop Baldwin NY is not good.The entire floor Infront of meat department under construction .No caution tape not blocked off. My mother panicking called me I could not find management anywhere. A very dangerous situation. Lack of management poor management.
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December 2022 by Frank G.
One of the nicest Stop & Shops I have been to. - Store is always clean, and stocked. - The staff is friendly, helpful, and professional. - They have a big beer selection. - Their meat selection is wide, and fairly cheep. Only complaint is the parking lot is terrible. Always busy and packed.
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November 2022 by Sharon D.
I have been shopping there since it was Waldbaums! Waldbaums was always well stocked, every time I shop there they are always out of items I am looking for, their revamp of the store just created more confusion when shopping! They are always out of their advertised sales and require a rain check. Many of the items on the shelves are expired and when you ask the employees where items are located they do not know most of the time. They have removed all of the seating areas in the Starbucks area so if you want to sit down and have a coffee or something to eat you cannot any longer! They are not customer friendly!!!
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September 2022 by Michelle M.
I don't like to leave a negative comment but I have shopped here enough where I believe something needs to be said - enough us enough. I purchased some Supreme cheese tonight and grabbed the second to the last item in the refrigerated specialty cheese section, thinking that would be a good enough "Best By: " date. I brought the cheese home and started to take a few bites, thinking it tasted a little rotten. I smelled the cheese and looked at it and saw there was some mild growing on top of the waxy area. I checked the expiration date and saw that the date was 9/29/22 - 2 days from now. I immediately went back to the store at 8:45pm and straight to Customer Service, only to be welcomed with CLOSED signs. I asked an employee if there was someone who could help me with my return and was told, "well you can come back tomorrow.. I'm pretty sure they are closed for the night" I don't understand how Customer service is closed before 9pm...when the store is open until 11pm.. Beware of perishables you purchase here... Go-backs that have been out may have been put back on shelves, perishables included. Check expiration dates!!
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September 2022 by Lori T.
I am not one to leave a negative comment, yet I feel strongly enough so to voice my opinion after for some unknown reason the rather newer store manager (one of) literally has made me feel extremely uncomfortable in a store I frequent 3 times a week, it's located 3 blocks from my home. I know employees by name I've shopped there for so long, as well as they go out of there way providing awesome customer assistance, Sine manager MAX (who I thought was a fill in, never seeing him prior) first began there is when I encountered my first audit when using the self checkout as usual. His only requirement was to adjust the sale price on a item, yet proceeds to count #of items on screen then taking out everything I had scanned as well bagged to ensure all were rung up, not somuchas caring when putting items back in bags in complete disarray, giving off an unwarranted snide attitude, one that basic 101 management knowledge nothing less than a smile to customers in any situation, making himself clearly obvious he thought I did not scan all items. Was I appalled absolutely I would not steal so much as a piece of gum... skip to trips after ONLY WHEN HE IS WORKING DOES THUS GO ON, wherever I may be shopping I've happened to glance up making eye contact as he watches me shop from one end of the store to the other, to be audited an additional 2 more times, making it 3Xs not only is embarrassing to me, he's so rude conducts himself unprofessional creating a uncomfortable feeling as well as he's consuming my time while doing this. My next action is contacting corporate to formally complain, I recently retired from a long career in corporate management knowing the overall drill, which individuals such as Hume do not know more so the Pat 6 years I transferred positions for the the same company when offered a very profitable promotion managing store security, visiting 10 locations ensuring all was correctly being confirmed to only after completing time required literally working within security observing and comprehending shop lifters. To say the least, I would have never caught anyone, Never mind my recovery stats proved I knew the job well by outright breathing down shoppers throats. It's Unacceptable work ethics as well. I just wanted to let the rest of the community know how unprofessional this man is as well as why he would so much is Judas is beyond me and completely not correct behavior to me.
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March 2021 by Bianca G.
I'm shocked to see this Stop and Shop location has such a low rating! This is my go to for groceries! I really like that they have a staff member ask if we would like the cart handle disinfected. The service here is great. Whenever I ask for the location of an item I am informed with a smile and sometimes even walked to that item! On my last visit there was a woman who forgot to wear a mask, an associate promptly directed her to customer service where a mask would be provided. As per groceries they almost always have what I need and then some. As a vegetarian I am happy to inform others they have a WIDE variety of meatless alternatives and options! The only reason that this location isn't 5 stars is I'd say about 50-60% of the time produce or bread is near the expiration date.
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February 2021 by Kathy B.
This store chain is terrible...I have visited several and have found them all to- Choose Saturday to stock the shelves?? On the busiest shopping day of all!!?? It's difficult enough to get through the aisles with S&S personal shoppers packing their carts in the aisle. Certain areas are terrible in all 3 stores I went to- produce....what the heck, most of it looks ready to be thrown out. No attention paid to appearance. Ice cream freezers all look sparse and not many options for what is there. Cleaning supplies, the shelves are mostly empty?? I find the stores poorly managed....Poor product choices and no concern for making the stores feel or look like you want to shop there...Not many options in my area so I'm stuck...but I guess they know that.
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January 2020 by kyle s
You can’t pickup money here
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August 2019 by K M.
Black people beware! Store manager Michael Bundrick racially profiles. Used the hand scanner method to complete a shopping trip only to find the scanner would not complete our checkout; he disabled our scanner! He was nearby watching when we tried to checkout. Look out for him when you're shopping if you have melanin in your skin!
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May 2019 by Greg S.
The manager Mike is the nastiest man I ever met. He is not only disrespectful but is downright ugly. How anyone in their right mind would let him be in charge of a store blows my mind. Avoid this stop and shop at all cost as he is extremely inappropriate.
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April 2019 by Johnny M.
The best supermarket in the area. Very convenient, nice staff, great deals. They're the only ones in the area
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January 2019 by Theresa C.
This is directed to the deli department. They are the worst bunch I've ever seen. The new Manager Mike I believe is his name needs to clean house. This one young lady Nicolle needs to find a new line of work where she's not dealing with the public. Miserable attitude and all. I'm pretty regular here but will visit the Oceanside store when I have to deal with the deli department.
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December 2018 by Angela W.
I only come to stop and shop, faithfully, for a handful of items that I know will be on sale. I like to shop for my children and the one or two items that I like to get are the box and pouch juices. They usually have a 2 for 1 deal which is pretty good. I came to stop and shop this time around for the Smart popcorn. They had a sale in November that was $1.88 each if you bought 2. I've been buying it almost everyday during the sale because my girls and I like them so much. While they don't seem to have much of a sale on milk, they did have them on the Raisin Brand cereal. When I decide to shop here, the place is relatively clean and surprisingly not that busy and they seem to have an assortment of different goods that caters to people of all diet backgrounds. During the times that I go, the checkout line is very short and moves very quickly, even though there's not that many registers open. Out of 9, there will probably be 2-3 open at a time. I sometimes have an issue with the self checkout line, so if I can skip it all together I do. I mean, I'm not getting paid to work there, but I get it, it's "convenient " for the customer...I guess. I like the good old fashioned face to face with an actual person rather than a computer animated talking machine, which can annoy me and times and make me want to walk out and forget about the items all together. I gave it 4 stars because I do feel that more items could go on sale every now and then, but overall I've been pleased with what I've experienced so far.
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June 2018 by Emily R.
I hate coming here, simple as that stop and shop sucks! Their produce sucks, it's always hot in there and I just hate going there!!
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March 2018 by Angela M.
Although this store is the closest grocery store, I will NOT shop here anymore. The store is filthy (dirty floors, and why would you have someone blow torch the filthy tiles up in the middle of the day? No one wants to smell that while they shop for groceries), some of the employees I've encountered are rude or disregard personal hygiene when handling the food, they almost always manage to be out of whatever staple item I went in for (for example, milk, eggs on a regular day-- not preceding or following a storm or holiday), and like other reviews state check everything to make sure it's not expired before you leave the store. These are only a few examples of my many disappointing experiences here. I think it's time for the neighborhood to speak up and find a way to bring in a new grocery store.