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February 2024 by Laurie JonesWoolson
Friendly, helpful. Love it here!!! They know their stuff too,
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February 2024 by Cynthia Allen
I had always taken my birds here. They are very professional and know exactly how to handle birds. My conure is 7 years old and this is his first time going to a very. He desperately needed his nails trimmed. I thought for sure he'd be so stressed he wouldn't talk to me for a week... nope... he talked all the way home like nothing happened.
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February 2024 by Derek
Everyone at this clinic is amazing. Definitely recommend bringing your pet here if youre looking for a new Vet.
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January 2024 by Kristen Masur
So happy to have found this wonderful place, took great care of my guinea pig and answered all my questions! Highly recommend!
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January 2024 by Eva Cole
First appointment, great experience and affordable. Definitely pleased,.
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December 2023 by Maria Dattellas
We have had nothing but the best care for our two dogs at Animal Ark. The staff is always friendly and Dr Spindel always has the time and patience to answer my questions! I wouldn’t go anywhere else and I would recommend this facility to anyone that wants their pet to have the best care!!
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December 2023 by Kylee G.
i brought my rabbit in for limping on one of his back legs. i was told he had lost a significant amount of weight, they asked me if he was still eating and drinking the same and i told them he was. no concern there i guess. they charged me $500 to sedate him, x ray him, and give him a bath. i was charged for a nail trim and i looked at his nails and they clearly didn't do that. i had a lovely conversation with his doctor and felt so relieved that he was going to be fine. then i took him home... he couldn't use any of his legs at all. wasn't using one side of his body, which is a sign of a stroke. he wasn't eating or drinking and literally couldn't move. this went on into the next day. he was clearly in so much pain. heavy breathing, grinding his teeth, looked miserable. i call back at 3pm friday. i was put on hold for 16 minutes when i said it was an emergency, and the doctor left for the day and wouldn't be back until monday... they said i could syringe feed him over the weekend until the doctor could see him, but i could not wait. i called my cat's vet in a panic saying my rabbit was not okay and not himself and they confirmed that he needed to be seen immediately. long story short, my bunny did not make it through the night. before this visit to animal ark he was a super excited bunny and always wanted to run and play! our other vet said his significant weight loss was a clear sign that some underlying issue was happening because he was eating fine which they knew, yet they put him under anesthesia anyways. could be a really really horrible tragic coincidence or an oversight. hope everyone had a nice long weekend while my rabbit suffered.
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October 2023 by Chris Evans
Highly recommended... even though I wasn't a current client they got my dog right in; even bumping up the appointment when they realized the severity of the situation....they did a great job.... very informative and the kindest people you'll ever meet....thank you for being so good to my dog and my family... for the people writing about pricing concerns; have you been to a vet before? Believe it or not they have costs involved with the tests and procedures performed...
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September 2023 by Tom Flynn
I will never let Dr. Spindel treat another pet of mine. I have been taking my cat to Animal Ark for seven years and have always been very pleased with the staff and the care that my cat has received. Today I took my cat in for his yearly check up and vaccinations. As usual, the women at the front desk, and in the exam room were wonderful. Then Dr. Spindel came in to examine my cat. My cat always kicks up a fuss when it’s time for the vaccination at the end of the exam however, Dr. Spindel brought out my cats ire at the very beginning of the examination. After attempting to check my cat eyes, he went straight to the vaccination part. They had a leash with no breakaway feature that they used to try and immobilize my cat during the vaccination. Two different times, my cat fell off of the examination table onto the floor and almost hung himself. After several horrible minutes of this, they excused me from the room, took my cat into the back somewhere and brought him out a few minutes later claiming they had in fact vaccinated him. There was no further examination of my cat. They didn’t check his paws they did not check his teeth, they did not check his ears. Mostly all that happened was he was tortured and then apparently vaccinated. I made an appointment for next year, but if Dr. Spindel is still there I will be going somewhere else. From the moment he entered, the exam room he never once smiled. He always had a stern unpleasant look on his face.
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August 2023 by Kenneth Fike
They were very compassionate and their support was amazing. We had to say goodbye to our cat Arlo there, but, the staff was understanding and amazing.
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July 2023 by Marybeth Strenk
Couldn't be more happy with our visit! Everyone was so welcoming! Thank you Jen for getting us in!!! ❤️❤️❤️
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July 2023 by leah m
They always take the BEST care of my animals. I've had many different animals over the past decade and they were amazing with every one of them! The staff is amazing and Dr Spindel is wonderful! I have a lot of respect for him. He gives you ALL of the options for your pet's situation. He will be honest and tell you what he would do personally if it was his pet!
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June 2023 by Ashley Cifaratta
Dr. S was my dog and kittens vet until we moved out of state. He was very kind, knowledgeable, and let us know what each of the shots were for (getting my pups rabies re-upped, and getting our new kitten her first/second set of shots). The vet staff were so friendly and welcoming. I wish we could have boxed them all up and taken them with us when we moved. Compassionate, friendly and knowledgeable people, definitely the one you want of your fur child's side!
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May 2023 by Glenn Forsythe
My dog is a patient of Dr. Spindel. He injured himself the night before and was in pain. When though he was triple booked, staff found a way to get him in. I'm so grateful to them!
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May 2023 by Left Field Ferrets - Left Field Ferret Rescuer1
Dr Spindel is the best exotic animal veterinarian in central NY.Highly recommended for your animal
