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May 2024 by lori McKinstry
This review only pertains to the Plant nurseryI used to love this plant nursery!The plants were always lovelyabundant and meticulously cared for. This is no longer the case actually since last year. Last year the plants were never watered and looked so very sad and neglected. The workers were standing around and playing loud rock music. We all know plants hate rock music frequencies and prefer classical music for growth. The workers were clueless and knew nothing about the plants or the inventory. One thing I do appreciate is the potting soil selection they carry rare varieties that are highly recommended and the workers are always kind in loading the car with soil or mulch requests.This year I tried again. I came back for two plants that I saw the week before that were on the front porch display. I was told they never carried those plants and they did not have them. The worker continued on her phone, did not offer to look for them and basically blew me off. I decided to look for them myself and low and behold there they were next to the plant shed,a large full rack of them! Once again the plants in the nursery all looked neglected and unhealthy . I truly don't think the owner of this store would be pleased with the loss of so many perishable plants and wondering where their profits and customers have gone.Please return this store back to its former glory and spirit of excellence and hire people that actually care about what they are caring for!
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March 2024 by Ian Shreve
I love this store. Far superior to petsmart. I stop in twice a month for my chinchilla supplies… Only gripe. Get your cashiers ergonomic mats!!!! Standing as a cashier for 7 years I know. You don’t have any! Come on! Get mats!
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December 2023 by Michael Lane
Carries a few items we like for our dog. Plus we get to see and interact with other people and their pets.
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December 2023 by Brandon
Nice store, they have a wide selection of good dog foods!
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November 2023 by Bob Historybuff
The dog was station had a broken dryer. The manager on duty cam in said its been broken for over a year. We had to wait 15 minutes for another bay to open up. Asked for some of our money back and was refused. First and last time using their dog was. Think I might start using tractor supply for our MSN.
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November 2023 by Kent Jason Cheng
I feel unwelcomed in this store. Staff clearly saw me but decided to greet a white couple a few feet away from me instead! POC's, don't go to this store!
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August 2023 by Samantha Scharf
My recommendation for them- maybe make sure your employees are up to date and have a basic knowledge of what brands you carry. I don’t expect anyone to know every little detail, but something is better than nothing. But ultimately- employees were pretty much clueless. Also maybe keep your inventory up to date? The system supposedly said they had 3 bags in stock but had none.My visit should’ve been like 5 minutes and it turned more into 20 minutes.I called ahead of time to see if they carried and had in stock a specific kind of grain for my horse, the employee on the phone said yes, so I drove that way. Upon arrival the employee at the register was polite and worked on cashing me out. He did have a hard time finding this in the system so I showed him pictures of what I was looking for. I felt I was very patient and understanding of him as he said they were short staffed with more employees heading back to college soon. He did find it and proceeded to cash me out.I go around back to pick up this bag and the employees in the warehouse had no idea what they were looking for. I showed them my receipt, they went back to look and proceeded to tell me that they don’t have this grain. OK. Go back in for a refund and ended up exchanging for a different grain- slightly annoyed at this point.Head around back again and they try to give me the wrong grain- completely different brand than what I exchanged for. Very disappointed and annoyed at this point. I corrected them on the brand of grain I had just exchanged for and got attitude from employees, seemingly annoyed that I had more knowledge about what I was looking for than they did.Maybe my expectations are too high, but very disappointing. Needless to say, I’ll probably only go there for things I can help myself to.
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May 2023 by Sandra Candee
The employees in the outdoor garden center were very polite and welcoming. When we went inside the store, it was a different story. 5 or 6 employees were all talking loudly in the center around the registers. Almost all made eye contact with us, but not one asked how they could help us. Finally, my husband got fed up and ask an employee if they carried garden stakes. The employee responded that he thinks they are over “there somewhere” and pointed to a corner of the store. He didn’t offer to walk with us to help us find the product, we couldn’t find it, so we left. Very disappointed in the employees who are “working” but don’t want to actually work and help customers.
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May 2023 by Collin
Staff was unprofessional, rude and clueless. We wanted to get some pet mice and called in advance and was told there was a variety of colors but only had one color in stock when we went in. The females and males were mixed meaning breeding can happen and cause customers to get pregnant mice!They were clueless about the animals and suggested we put rats with mice? They can't be housed together.Would not recommend 0/10
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May 2023 by Marty B
Looking for weed killer, but they dodn't have the right stuff.
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January 2023 by Carm Falcone
Great selection decent prices and we get to bring the dogs in!
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October 2022 by chris salsbery
Overall nice place to shop for pets and gardening. Great dog wash stations.
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October 2022 by Mikayla R.
Always has great pet supplies. From dogs and cats all the way to my bunny. Amazing store all around!
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September 2022 by Dawn L.
I bought a clown sucker fish from here and a week later it was dead. They only give a 24 hour guarantee on their fish. They are higher priced then Pet Smart and Pet Smart gives 14 day guarantee. Out $8.99 . If you want pet fish go to Pet Smart
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May 2022 by Jason Kline
Way over priced for pretty much everything.
