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March 2024 by Pattie Holbrook
Very friendly and helpful! When Great Lakes Honda City service wanted me to schedule an appt just to check my car battery, Goodyear did it immediately and changed my battery so I didn’t get “stuck” with a vehicle that would not start! Thank you!
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February 2024 by Garth Bishop
Your alignment failed inspection. You put my oil filter on extremely tight. The pinhole in the ps line drained all the ps fluid in one night. The loosened tramsmission cooling line was noticed and tightened . Luckily I put floor mats under my car after you corrected the oil filter by installing a new one. That night all the ps fluid drained. Pretty big pin hole Julio. My ps pump or even the rack could have been ruined. Never bringing my Avalon back there. No thanks.NO.STAR!!
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February 2024 by Ed Connell
Unbelievable service. Staff is top-notch.This location is great.
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December 2023 by Pete Carey
I had a great experience today in the liberpool NY branch. They squeezed me in at the last minute on a busy day to get my car checked out before a big trip. They put my worries at ease after testing everything out and didn't even charge me. Couldn't be any happier. Will be back for future work.
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December 2023 by PJ Duffy
Diagnosis done right the first time - repair work done right the first time! Extremely knowledgeable manager and technicians (Julio - you guys rock!)
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November 2023 by Ben Hess
Julio and his team here are very effective and knowledgeable! Brought my vehicle in for new tires, the tires I wanted weren’t available and the team here helped me select a different tire and I couldn’t be happier! Highly recommended!!
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November 2023 by Lea Johnson
They were wonderful. I came in without an appt and they fixed my tire (staple in it) for no charge in a busy holiday week!! They were outstanding!! Saved me in a pinch.
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October 2023 by Rachael Thompson
The staff is always very friendly and inviting when I enter the Service Desk/waiting area. The communication between the Writer and the customer is great and their customer service is great. Very kind and thoughtful staff. I had a huge sheet rock screw go into a tire. Went to put the spare on and noticed the side walls were splitting. Thankfully, a friend let me borrow their vehicle. I happened to have an appointment in 1-2 days to get 4 new tires. I called in panic mode; they told me to bring down the tire/rim and they will swap the tire out. Definitely a complete life saver! I am not sure what my other option would have been. They were super helpful and understanding. I definitely use my road hazard protection and have quite a few "frequent flyer miles." The Service Writer/Manager/Shop Manager is always very knowledgeable about their promotions, what kind of tire would work best on my vehicle, because that is not my expertise.Sincerely,Rachael with the Silver Dodge Grand Caravan, who uses her road hazard at least 4-5 times per year.
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September 2023 by Tom Berger
Great service today from Venus and her crew! She fit me in on this holiday weekend to replace my dead battery .Thanks Venus and Goodyear Mechanics!
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August 2023 by Retro Virtual
Do not trust! Took there for a simple inspection, a new car with no issues suddenly started making noise as soon as I left. Someone there screwed up something and now I'll have to find someone more trustworthy to fix it. Could not be more angry.
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August 2023 by Dan Bitzer
Worked on my car quickly and effectively! Super friendly and quick staff and Julio is amazing! Will always recommend!
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July 2023 by Kent Jason Cheng
I had a slowly leaking tire which had to be fixed. Good thing it is easy to get an appointment at Good Year! The staff were super helpful and accommodating (shout out to Venus who assisted me and Connor the technician!). They would also try their best to give you an estimate of your wait time. 5 stars!
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July 2023 by Stephanie Stieber
Our van started making a weird noise the night before and we made an appointment to bring it in to get checked out. On the way there our van died. I pulled off and had to get it towed to the repair center on a Saturday mid day. We are in the area visiting family and are leaving Monday and we were stressing about not being able to leave, figuring the van wouldn't be repaired in time; but Julio and the team discovered we needed a new alternator and installed a new one the same day! He was trustworthy, responsive and prompt. Definitely recommend this repair center to anyone. We would give them 100 stars if we could.
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July 2023 by Dave S.
Our van started making a weird noise the night before and we made an appointment to bring it in to get checked out. On the way there our van died. I pulled off and had to get it towed to the repair center on a Saturday mid day. We are in the area visiting family and are leaving Monday and we were stressing about not being able to leave, figuring the van wouldn't be repaired in time; but Julio and the team discovered we needed a new alternator and installed a new one the same day! He was trustworthy, responsive and prompt. Definitely recommend this repair center to anyone. We would give them 100 stars if we could.
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June 2023 by jeremiah wickens
The best customer service you will get! We will always go to them. Thank you to all the employees there. Excellent job!
