-
March 2024 by Tess Kenney
Convenience, friendly staff, Saturday hours are good
-
March 2024 by violet Holbrook
Adam was working alone and it was very busy but he hustled, provided excellent customer service and was very knowledgeable. Great job adam!
-
February 2024 by Jon Bowen
This was the first time we used this location for delivery of an order. We were traveling in South Carolina when we received an email notice that we had a pick-up at this location. When we returned home, we drove the 18 mile round trip to this UPS store arriving at 11am. Store was supposed to be open but was closed, so back home. The following day again drove 18 mile round trip only to find out that the package had been sent back to origination point. We did not receive ANYHTHING from UPS indicating this would happen. Obviously, we will change deliverfy point back to our house and will avoid using UPS. Good business practice would have been to notify us of their ingtent to return the package.
-
February 2024 by david mayer
The people here are very friendly and helpful.
-
February 2024 by Trevor Smith
My service was near immediate as soon as i walked in. As soon as the woman scanned my phone i was done. Very easy process.
-
January 2024 by amy shaw
It is easy to park and get in and out of this facility, and the staff is always courteous and efficient
-
January 2024 by Daniel Stith
This is UPS store has an employee who has piercings on her lips. nose, eyebrows and ears that I could see. How she wants to present herself is her business, I'm only saying this because I never got her name but this is how I recognize her. I was mailing a porcelain sign at Christmas time. It was sandwiched in between two sheets of ridgid foam board with duct tape sealing the edges. I have been shipping signs like this for years through UPS and USPS. No problem. I get in front of this girl and she says that UPS won't accept it. She says it has to be packaged. I say it is packaged. She says it has to be in a BOX. I'm not going to argue with her, so I leave go up the road to STAPLES, who is a dropoff for UPS packages, and they accept it, no problem. A couple of weeks ago, I go in the UPS store again with a package that was a little short for what I was mailing, so I had a second box over the end of the first box, stapled and taped to the first. I wait in line for about 10 minutes and who do I get to wait on me but the girl with the piercings again. "Oh you can't have two boxes together, UPS doesn't allow that". "But they are stapled..." "Don't interrupt me, I'm explaining..." I didn't let her finish. I left, once again went to STAPLES, and shipped it from there. Nothing was said about how it was packaged. The girl (who happen to be the manager of that department) was very pleasant and gave me a receipt that also had a discount coupon if I wanted to buy something in the store. So I said to myself in the parking lot, why bother to go to a place that has terrible parking, slow lines for service, no space inside for services or packages, and incompetent help. I'll be doing my UPS business with STAPLES in the future.
-
January 2024 by Robert Becker
Extremely efficient service. I was in and out in under 2 minutes.
-
January 2024 by Richard Mitchell
UPS left a missed delivery ticket yesterday. I went over to your store. I gave the ticket to the girl at register and said, I got this yesterday. Her immediate response was, oh its not here yet, maybe tomorrow. I said politely, my email said it was here. She rolled her eyes at me and with a bit of an attitude, then checked. It was there. Please in the future just check, don't immediately dismiss a request to check if a package is there.
-
January 2024 by Christine Schlie
I am old and somewhat handicapped… at this store 1/3/24 approx 1:50 pm and employee named Makenna was very very helpful to me by helping me figure out QR code and getting label for one parcel.. the second parcel i asked if they had a small cart to bring in pkg, she offered and helped me get the pkg out of my vehicle, and again helped me with the QR code/label…. Very polite and very helpful, i hope she gets recognized for her excellent customer service!!!
-
January 2024 by Nate Gresock
This UPS Store is great they all know me by name and are always so helpful. I have packages come in for my business and I have them come there so they don't get wet or damaged in the weather. The employees there are awesome!
-
December 2023 by Edward Lach
Came to ship a few Xmas gifts. Had to wait in line but that was expected. People were friendly and helpful.
-
December 2023 by radar
Extremely rude service. I have gone three times and was treated terribly by a young man. My wife recently went there and had the same trouble with a woman. We will never go back.
-
December 2023 by bpa6684
This store refused to ship a scope. Never ever herd of this. Very displeased. Will not be using UPS ever again. Wonder if this is actually a policy or the beliefs of some liberal working at the store. Would love to hear from the owner.
-
December 2023 by Rachael Ambrosia
I just rushed here after work to pick up my wedding dress which had been expedited to the store in time for my wedding. Pulled up at 6:28 when they close at 6:30 only to see a girl inside run to the door to lock it just as I got out of my car. Another young lady behind the counter could be seen laughing as they pulled the curtain around. Looked at my watch and yep- still 6:29pm. This is just bad business and rude- will never use them again. Will call tomorrow to speak to the manager as well.
