Cumberland Farms is a store that offers a good selection of food, drinks, and snacks, including a popular slushee stand and premade food items. The staff is generally kind and provides great customer service, with some employees, like Linda, going above and beyond by noticing customers' needs and asking how they are doing. The store itself is clean, well put together, and a nice place to visit depending on the time of day. However, management issues affect the overall experience; some reviews mention unprofessional behavior during interviews and poor handling of staffing. There was an incident where a customer was asked to pay again for a drink they had already purchased, which caused frustration, especially in bad weather. Despite these issues, the rewards program is appreciated, but the store's reputation suffers because of management problems. Improving management could make Cumberland Farms a five-star place to visit and work.
