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June 2023 by Conor Kivlehan
Worst bank I’ve ever had an account with. This banks ATM never has cash in it. Cumberland Farms down the street has better financial services. KeyBank advertises free ATM fee’s but what’s the point of that benefit if you can never get cash from any of them?!? Also, the banks overdraft policy is a straight up cash grab.
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October 2022 by Greg Bunt
The worst key bank you could go to. ATM never works. Just drive to the one in Ballston spa cause this one is a joke. If you can’t securely deposit checks that should be fixed in days. Not months after months of not working. Great secure bank you got there
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July 2021 by debra mandigo
EASILY THE WORST BANK IN MALTA...IF I COULD GIVE ZERO STARS THEN I WOULD...
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March 2021 by Paul James
Just spoke to Matt at Key Bank Malta he was great, he has help me in the past, very precise and follows through, it is great to receive this kind of service. (You need more like him).
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November 2020 by Liana Martino
Terrible customer service.I sat in the drive-through as the ONLY customer and having sent my withdrawal for 4 minutes without even a greeting. When it came, it was just to say "I'll be with you in a minute." I have currently been sitting here for 15 minutes with no response, no acknowledgement and no service. I can't even leave, because the bank still has my i.d. This is absolutely ridiculous. Covid 19 does not give permission for poor customer service!
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November 2020 by Britt Mooney
Horrible service and run down building. Bank elsewhere
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November 2020 by Josh Garceau
Worse slowest key Bank around