“It's pricey but when you want to move on a project it's the place to go. My contractor gave me a list of things he needed for my screened-in porch project. A variety of pressure treated lumber, composite, even some trex. I tried for 3 hours to put this $2,000 order order together at the local box construction store. The 2x10s had to come from one place the 2x4s had to come for another place the 4x4s had to come from a third store but then finally they found one store where I could get everything but then they told me that they couldn't deliver these items I would have to go pick them up. We're talking 16 ft boards how am I going to get those into my Honda Accord. As the orders were put together and then reassembled at different places about a dozen charges appeared on my credit card and then disappeared as credits were given when the orders were canceled. It was getting to be a gigantic mess. And at the end of the day I still would have had to rent a truck and go pick the stuff up and carry it here myself. So I canceled everything at the box store. Every last single thing. I took the order fresh to Curtis and made a 5-minute phone call. The cost was about $200 more. Due to the size of the order there was no delivery charge. I did not have to rent a truck, I did not have to go get it myself, I did not have to assemble an order across four different stores.
And then there's the part where they know what they're doing. The staff have the expertise to help you figure out your order and get it right. One guy in the deck section spent 2 hours putting together the trex order for my outside deck, a separate project I have recently completed. At the box store I could just get a kid to come show me the samples and what they had in stock. They never even explained the different grades of Trex.
Anyhow if you are ever wondering how these stores survive in competition with the big box stores I think the answer is quality of the product, expertise of the staff, taking time to help customers, and making it all work in a timely manner. For some of us the agro of bumbling around a big box store and guessing what to buy just isn't worth it.”
“I love this place. For a grown person like me, this is a trip to a toy store. They have everything you need to bake, roast, fry, broil, boil, grill, toast, saute', slice, dice, grind, etc.....plus! Staff is very knowledgeable and friendly.”
“Saratoga Kitchens and Baths did an outstanding job transforming our tired, dated 20-year-old master bath and kids’ bathroom into stunning, spa-like retreats. From start to finish, their entire team was professional, courteous, and incredibly respectful of our time, our home, and our vision.
We especially loved working with their designer, Lorraine. Her creativity, patience, and wonderful sense of humor made the entire process enjoyable, even with the many decisions involved. She truly listened to what we wanted and helped bring it all together beautifully.
The finished spaces exceeded our expectations in every way. The quality, craftsmanship, and attention to detail are exceptional. We couldn’t be happier with the experience and wholeheartedly recommend Saratoga Kitchens and Baths to anyone considering a renovation. We’re already excited to work with them again on our next project—a full kitchen remodel.”
“What a great store! Excellent selection of kitchenware and tools including things that are a little more specialized. The woman that helped me (possibly the owner) was very sweet and knowledgeable! I will definitely be back for my future kitchen needs!”
“I would highly recommend Capitol for your plumbing needs.They have a beautiful showroom and wonderful staff.We just spent the last year renovating our home including kitchen & 3 bathrooms.Kaeli @ Capitol District Supply was an essential part of our team. She helped us with choices, pricing, ordering and trouble shooting.I cannot say enough good things about her pleasantness, experience, expertise and guidance.”
“I called earlier in the day, for a sump pump. Vince answer the phone, I asked him if they had this sump pump in stock, and he said, we have only one left. I said can I come and pick it up, and he said I'll put it on the counter and it'll be waiting for you. I went up an hour later to pick it up and my name was on the box. The gentleman behind the counter said, I'll be right with you it was a few seconds. Very professional, very neat store at the counter. And I had a great experience there. I'll be coming back again for projects I do around my house pertaining to plumbing.”
“My wife and I have visited the FW Webb showroom in Ballston Spa a few times. We did not have an appointment. I spoke with Scott Lee, showroom consultant, a few times. He was very knowledgeable, friendly and helpful. I would recommend him without question. The showroom is also excellent.”