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March 2024 by Shawn
What a horrible post office to deal with, Just moved to the area and keep getting other people's mail, put "Incorrect address" on the mail and they refuse to take it back. Stop being lazy and do your job!!!!!!!!
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March 2024 by Lorenzo Amato
By far the worst experience I have ever had. Lady was rude. I explained that the package I sent abroad came back due to a slip I filled out with the girl at the counter was too vague. It was $95. She said I am unable to get refunded for it. Since I got the package back after the new year, I couldn’t get the $95 back and it was their mistake since I filled it out with the girl. The long haired brown hair girl with glasses that helped me cost me $95. She should be fired for costing me money. I have no respect for ignorance and rudeness from anyone. I am now going to pay for more to ship anything via UPS or FedEx. Never send USPS again.
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February 2024 by Briana
Looked for help to track my passport application and the lady named Laura or Laurie was extremely nasty and rude and did not help me at all. She 109% should be fired for her lack of customer service and empathy. This is supposed to be the branch manager too too. Shame on you.
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November 2023 by Billie McCann
Employees are rude, unprofessional and deliberately unhelpful!
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August 2023 by Gina Quiridunbay
Apparently my regular post lady isn’t here delivering at thimbleberry Road today 8.8.23 there is however some dope delivering the mail, however, is not delivering the way it supposed to. He’s been in my neighborhood for about two hours now going up and down the street the mailbox on the right hand side. There’s no mailbox on the left-hand side hanging keys not even doing it the regular way and everybody is complaining on Thimbleberry because there’s not just me waiting on my mail. I’ve never seen a person that is so incompetent in delivering mail ever. This is by far the worst delivery I’ve ever seen in my life and we’ve had other people delivering mail, and they knew what to do. This one hasn’t even got one clue now if he delivers my packages someplace else this post office in malta is going to hear me and pay for the items that I purchased.
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August 2023 by Linda Rivera
Love the service at this post office but my packages get stolen a lot. I would appreciate them being held if they don’t fit in our mailboxes. I will be calling them tomorrow to ask them to hold a package. Let’s see how this goes. July 6,2023
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April 2023 by Mukarmah Ali
Today Me and my wife had a chance to go to this location for passport services for our daughter passport , the associate at passport counter was Very unforpessional , rude and not willing to cooperate. She never intend to help by any means, sounded like she is at work today by force, I would never recommend to use this location, they don't even a chair to let customers to wait who can't stand and wait.sorry to say but worse ever expericed at any usps location.
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February 2023 by Elana Durrick
Both gentleman that helped me yesterday were extremely kind, friendly, and quite frankly gave me the best customer service I've seen anywhere in a long time.The negative reviews on this page seem pretty outdated. As well as that, they're all about the drivers not the staff on site, who are amazing!
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November 2022 by Jessica P
Another excellent delivery (sarcasm) by our route driver. I have complained more than once. I had to put so much force to pull this out of my mailbox this evening. They crushed the package to get it in. Take two second to put it by the door. Lazy! I have had so many things ruined by USPS.
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August 2022 by Brandon M
Services are what you'd expect from the post office, however a few of the staff members can be very rude. Ask for the manager or postmaster- "they are on vacation for two weeks and you cannot contact them" is the response every time.
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August 2022 by B
Services are what you'd expect from the post office, however a few of the staff members can be very rude. Ask for the manager or postmaster- "they are on vacation for two weeks and you cannot contact them" is the response every time.
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April 2022 by Tina VanDerwerker
I was opening a PO box for our organization and the woman at the counter was very helpful and patient as she explained the process and helped me with the application. I saw the many negative reviews so definitely wanted to mention I had a great experience!
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March 2022 by The lawn Barber
I understand this winter has had a lot of ice. But today was just snow and less then 10 minutes after I snow blowed the driveway my mail woman comes and just fly’s by some peoples boxes not even trying then is flapping on the phone as she is driving stops and my house I walk down to meet her half way and she just looks at me and drops them at the bottom of my drive way basically the street and in a rude demanding tone says you have to come get them how good do you want my drive way lady it is not a summer day you live in New York walk up the driveway or at least put my packages to the side not in the street basically what if I was not home and the plow came around it is not like I did not have it cleared or there was black ice I have At this point got my drive way so that you can see pavement with a little snow and salt is down if she leaves my packages in the road again I will post a follow of review so upset in the lack of effort
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February 2022 by Adarsh Sukumaran
The post office itself is great. Really nice and helpful customer service. However I have noticed the the driver for Malta area throws small boxes or packages onto the porch without any care about whats in the box. What if there are fragile items in it?. This happened the last 3-4 days.
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January 2022 by Jeremy
Absolutely outstanding post office one I always look forward to going to! Matt has been helping me out every visit and he is the absolute man! Never have I met a more outgoing and catering person. This place rocks! Man deserves to own the chain.
