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April 2024 by Ryan D.
I went in here because a wiper blade I had bought at a different store broke in less than 2 months of use. I had planned on buying a new one. The very friendly staff here suggested we try to look up if it was under warranty. I didn't have a receipt or anything but they were able to call the store that I bought it at and I got a new wiper for free because it was still under warranty. They went the extra mile for me and I really appreciate it!
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January 2024 by A
First, let me say that I think all the people are really nice at this store, and I want to say thank you for your help and support. I do find it odd when people start a job, and don’t finish it.. Switching representatives doesn’t seem to be a normal business practice. However, I’m very grateful for their help. Thank you.
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November 2023 by Jessica Reynolds
I was easily greeted and found what I was looking for quickly and easily. Easy In and out experience
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July 2023 by Stephen “Steve'o” Thompson
Usually always have what you want it's just a price shop
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April 2023 by Henry Cossitt
All the things that you need in one place. Be sure to check your part numbers ahead of time as I wasn't able to get signal on my phone in here
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April 2023 by Jessica Demers
They have what you need and will even help you put wipers on!
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January 2023 by jaidynnn
I have never been treated so horribly as a customer. There is an older woman who works there with no customer service skills, actually called me a scammer for trying to return an item when in all reality, it was an advanced auto parts error. To assume a customer is trying to scam just shows who has the true scammer mindset. This place also needs video cameras at every register as well as throughout the building to prevent customers of being accused of operational errors. I don’t think I will be returning to the store as a customer, and I certainly would not recommend it. I was almost out so much money because a cashier wanted to assume instead of investigating the issue. Thankfully, after getting corporate and the police involved, I was given a refund that I was rightfully owed. Can only hope this woman is no longer an employee.
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January 2023 by void
I have never been treated so horribly as a customer. There is an older woman who works there with no customer service skills, actually called me a scammer for trying to return an item when in all reality, it was an advanced auto parts error. To assume a customer is trying to scam just shows who has the true scammer mindset. This place also needs video cameras at every register as well as throughout the building to prevent customers of being accused of operational errors. I don’t think I will be returning to the store as a customer, and I certainly would not recommend it. I was almost out so much money because a cashier wanted to assume instead of investigating the issue. Thankfully, after getting corporate and the police involved, I was given a refund that I was rightfully owed. Can only hope this woman is no longer an employee.
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January 2023 by anql_kizz
I have never been treated so horribly as a customer. There is an older woman who works there with no customer service skills, actually called me a scammer for trying to return an item when in all reality, it was an advanced auto parts error. To assume a customer is trying to scam just shows who has the true scammer mindset. This place also needs video cameras at every register as well as throughout the building to prevent customers of being accused of operational errors. I don’t think I will be returning to the store as a customer, and I certainly would not recommend it. I was almost out so much money because a cashier wanted to assume instead of investigating the issue. Thankfully, after getting corporate and the police involved, I was given a refund that I was rightfully owed. Can only hope this woman is no longer an employee.
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December 2022 by David Austin (D.B. Austin)
Everyone is always friendly and helpful
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October 2022 by Paulie “Caddyman”
I am updating my last post. This place got rid the useless people and got new managers in the last year. It's better now as at least there making a come back with kids that know what there doing. So stop in Batavia advance for your auto parts.
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September 2022 by Joseph barbaritz
You can trust the pars from over the counter unlike autozone
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September 2022 by Brandi Watts
Employees ignored my husband for 5mins before helping him
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April 2022 by Wrestle Me Nude If You're A Real Man
Staff was nice, shelves were well stocked.. just don't use the restroom. Horrors beyond your comprehension exist there and I'm currently in therapy working to erase them from my memory.
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April 2022 by Paul
Worst place to go to. No help what so ever. Just be wasting your time and travel. All the good people that worked there years ago are gone now. I recommended going to Napa or some other place for your parts.