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February 2024 by Richard Apps
Great informative service!
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January 2024 by ROBERTO VARGAS
I am very grateful for your help and attention thanks a lot
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November 2023 by Angel Stymus
Has the best service although my phone has been acting weird lately
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October 2023 by Patty Evert
Jordin is amazing and helped me so much he is so knowledgeable and made everything so easy for me thank you jordin your the best
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September 2023 by Brookie C Fun
Natalie and Jordin are amazing and so very helpful! I loved having them as my sales reps and hanging out at the store with them! Both of them were very knowledgeable and personable! Everyone needs to go see them!
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September 2023 by Tim S.
We had a problem switching my wife's phone number over from another carrier to AT&T. Jordin helped us so much we could have never done this by our self. He never gave up he is patient and a peoples person. We have never received such great service anywhere. this guy is terrific. There is no pressure sales here you get what you want not what some one else wants to sell you. Stop in and see Jordin he will surely take care of you. Thanks again Jordin for all your help.
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August 2023 by Selina
The gentleman named Jordan is amazing!! so attentive and tended to my every ask. he 100% deserves a raise based solely on how he interacts with his customers! when i am in need of anything wireless i will be back to see him! the other women are ok but they surely looked like they did not want to be there.
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August 2023 by Andie Ellis
Natalie was wonderful. She answered all my questions and spent over an hour with me, transferring everything to my new phone. I've been with ATT for over 20 years, since my very first cellphone. Thank you for providing qualified people to help those of us who are not cellphones "tech-ies". I have never been disappointed in the Batavia ATT store.
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August 2023 by Shawnna Lewis
I was very interested in changing phone carriers. I was helped by a man named Jordan.And as soon as I have the money to put down I will be coming back to purchase phones. He was very Knowledgeable and respectful.
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June 2023 by Dj Weston
Jordin set me up good with the new 14 I was in and out faster than McQueen. Can’t get any better than premium service
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May 2023 by Dorothy De Roque
Just got done upgrading iphones and Jordan was a huge help! Put on the screen protector, new case and set me up with a free pair of headphones. Highly recommend.
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May 2023 by K H
Went to the ATT store to cancel an old tablet since I got a new one. At the time of purchase they told me to come back and cancel once the contract ran out rather than canceling at the time of purchase I’d the new one since it would be cheaper to do so and not cancel before contract ends. Went in and was greeted by a gentleman and explained what I was here for. A woman in the background immediately spoke up and said they don’t do that here and to go online or go somewhere else with a rude snotty attitude. I had all information including my billing statement and she didn’t even have the decency to or the fortitude to come up to the counter and explain why they couldn’t do it at their location. This lady is such a trash bag, have some courtesy and customer service and do your job. Don’t like your job, go find something else lowlife.
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May 2023 by Jason Moneau
An AT&T customer service representative was very rude to me after delivering her food. Cussing at me as i was leaving. I believe it was because there were no costumers in the store.. Then sent me a rude message. Saying who TF do I think I am.. She has the right to feel how ever she wants to as a costumer. But sending me a nasty message cursing after is very unprofessional! AMANDA
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May 2023 by Christine Secondo
Alyssa is the most amazing service representative! She was so helpful and kind. She went out of her way to help us with a promotional deal we had that wasn't being honored....
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March 2023 by Jacob
Called to try and ask 1 question. They couldn't answer it over the phone for some reason. Went 4i the store for them to give me a one word answer they could be given me before I took the time to drive our there. You can tell nobody wants to be there
