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January 2024 by Robert Bombard
good people, fast service
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January 2024 by joe amico
100 percent straight shooter. Another shop I'm town tolf me 4 months ago I needed a full set of breaks and I had 2 to 4 mm left across all 4 sets of padsI came in today to do my fronts and Bob let me know that I'm the lowest pad had 4 mm left. I truly appreciate the honesty! Thank you!
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January 2024 by nick t
I scheduled a appointment to get my 2020 Ford escape nys inspected. I received a call saying the car will pass inspection but we would like to put on front brakes. The bill will be $600. I declined putting on the front brakes and said just inspect the car for now.I proceeded back to the shop. Noticed my car was outside. Receptionist told me it was done. After a few minutes mechanic came in and said the New York state inspection machine was down and told me to go someplace else.I left and after a few hours I called back and asked is the machine up and running? Can I bring the car in at some point?.They went on to make an excuse stating the car will not connect to the machine and that they can't inspect it.You're telling me that my 2020 Ford escape is too new to connect to the machine. What are these guys working on??I believe after I declined the brake job they refused to inspect my car. This place is dishonest and I do not recommend it.It was a complete waste of my morning...
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January 2024 by Dawn Newton
Great customer service
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January 2024 by Shiloh Kingdom
Great service. Sprung a fuel leak while half way across the country and they fit me right in the day after Xmas and charged a reasonable price to get me on my way. A+. THANK YOU.
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January 2024 by Christopher L
Reliable, friendly, and quick service!
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December 2023 by Pete
I just moved out near Batavia and wanted to support a small business so I took my car to Chelsey Auto. The workers and staff are extremely nice but the prices are high. After I got my quote I took my vehicle to another small private owned auto shop and the same repairs were 40% cheaper. I understand overhead and everything that goes into a small business but the average person is always going to pick the cheaper price. Thanks
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November 2023 by My Name Is Alec
Honestly top-of-the-line shop. They don't run by the mindset of demanding money. They are human and see you as human, not just another dollar bill walking in the door. They did some work on my car, and I occasionally come in to ask various questions relating to cars, and they don't charge just for a moment of their time like some places would. They give genuine advice, even if it doesn't make them another dollar in the shortcoming.I had an instance where I took a car in that I had completely forgotten about the extended warranty on, and they noticed that my car still had rather low mileage and essentially went out of their way to ask if I still had a warranty on it, and to even ask the dealer if it was covered.Some shops would just not question it, do the work, and charge you.This happened a while back, and I've been meaning to get around to making this review, but I was in the shop with a quick question yesterday and realized I had not written the review they deserve.-Alec
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November 2023 by Gary Emily
Definitely highly do not recommend or trust! Pulled in due to having a flat from hitting a curb. My husband went to go in the area and the guy would not let him. Tire looked fine just flat. Well the guy calls us in and shows us a slice in the tire by the rim. Then to turnaround and had to order the tire from his buddy and was ganna be $200 out the door! If it was the rim it would not be a clean slice in the tire. They definitely don’t get the business they used to and that’s why! Untrustworthy and trying to skim their customers!Service: Tires
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September 2023 by Pawnee Mccrea
Took car for inspection. They were very thorough and quick. I would go back again
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September 2023 by Michael Klier
They take care of me when I take my cars there
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August 2023 by Phyllis Stein 2.
Check engine light came on, brought it by the next morning without an appointment and got it taken care of.Craig and everyone there were busy but took the time to explain everything in detail. 10/10
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July 2023 by Amy
Always have had great, honest service at Chesley's. They have gone above and beyond and have gotten me in to service my vehicle on short notice and don't make me sit around for hours with no communication. Lisa and Paul are amazing. This last visit, they were even able to find a way to save me a bit on my repairs-greatly appreciated!!
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July 2023 by Cathleen McCracken
Our daughter and precious granddaughter are coming from Oregon next week. We were going to give them our car to use for the week but OF COURSE it chose NOW to act up. My husband got home from work tonight and decided to run it to Chelsey's to leave so they could fix it. Of course we were worried what this would cost on top of our vacation but he needed to feel right about them taking the car. They didn't even have us leave it. They listened to what he said, looked at several things, tweaked a couple of things and sent him on his way with peace of mind and an unopened wallet! We love this place! Even if we find something else, they could have kept it and made a paycheck...but they didn't! ??
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July 2023 by Kathleen Barone
Love these guys they were so helpful, checked my car out told me what to do .I will go back there again
