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January 2024 by Alisa M Oldacre
Apparently, the only way to get anywhere with this company is by filing a complaint with the Better Business Bureau and the state AG. I was promised a refund on my membership, because the wash malfunctioned, damaged my car, and never seems to be in good working order. They canceled my membership but never issued a refund as promised. I still had 28 days left when I emailed them with the cancelation request. When I didn't get a response from the email, I called them a week later. I was PROMISED a refund and they said that they were going to have a regional manager contact me. Never happened. Don't waste your money at this business, their wash will likely damage your vehicle too, as the Liberty Street location is always having problems with the equipment.
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September 2023 by Mark Jensen
Put in a $20 and received NO change or a receipt to claim my change. I won’t use this one again.
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July 2023 by Larry Waters Sr
One of the better car washes I have used. Reasonable price. Pressure nozzles sweep up and down and are strong enough to move the vehicle! Extra sweeps across the front help clear bugs and debris.
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July 2023 by Susan Domon
I have an unlimited package and the machines on liberty street never work. It scans my code, tells me to pull forward and nothing happens. This has happened multiple times over the span of weeks. Such a waste of money.
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July 2023 by Becky Findlay
Only one of the three bays were working. I pay for a monthly pass and not once have I been there when they all work. Always a line because of it!
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June 2023 by Joshua Cole
They sent me a coupon so I went to use it. It is automated without an attendant, so when the coupon didn't work I called the number for support. They told me that somebody should get back to me within 48 hours that was several weeks ago I had never heard anything no big deal it's just a d*** car wash coupon. I noticed the coupon was still in my car so I figured I'd swing back by to see if they fixed the problem. When I went back there was an employee there and all he told me was how awful the machines were and that they don't take the coupon. If you never sent me the coupon in the first place there's a real good chance I would have paid full price for the car wash had a fine experience but instead I just left twice.**** I called the given number, in the company's reply and got a weird runaround reply and they said they would get back to me in 24-48 hours lol I doubt it. I am pretty sure the number gave me for "customer support" is just a live message taker.
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March 2023 by Kathleen Barone
They never have all of the bays open .
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February 2023 by Carl Hyde
Both touchless machines have the bay doors open but both displays are locked.
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February 2023 by Abram Harrison
Most often when I come here the computer is not working and I can't even use it. Either a white screen or "wash unavailable" super lame. I'll give the business to someone else
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November 2022 by Eric W
Good carwash, half the bays are out of order most times.
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October 2022 by Mike Angel
No receipt two times In a row and it’s a new machine. Drier starts and by the time you pull forward, time has passed. Not enough time to dry well. You get shorted dry time. Today I go and 2 of the three washes are not working. Contacted customer service twice and no reply.
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August 2022 by Brian Stacy
It will make your car clean!
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April 2022 by Ashley McClellan
Left soap on my car and the dryer had my roof make a noise like it dented it but it was fine when I checked
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March 2022 by Amy DeVos
DO NOT GO HERE. A club member backed up into my brand new volks wagon INSIDE the wash. They stopped the wash three separate times for no reason. After the third time this man backed up into my Volkswagen then drive out of the wash. I immediately reported it and the wash said “nothing we can do” I filled out a report and called the police. These people are trash. And so is their wash.
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March 2022 by Robert Roll
Great car wash
