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July 2024 by Gary Grudzinski Jr.
I came here to buy a new phone and the customer service was amazing, I thank the two women who were such a blessing to my day and I am so beyond thankful and excited to continue coming to Batavia cricket store.
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November 2023 by mario huerta
I'm here at the cricket store, the person who is serving me is called Celina, the truth is excellent, her customer service is very good and the truth is that I am convinced to come to the store and even more so when she is there, thank you very much Celina
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November 2023 by Raymond Aube
Selina is always super helpful, goes above and beyond what is asked. Super courteous and always a pleasure to go into her store for some help
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November 2023 by Debbie Morrow
Got a new phone number quick and simple cheap also
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October 2023 by Jose Navarrete
Bad service
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July 2023 by Richard Puccio
????????????Save...
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July 2023 by Darryl Roberts
Awesome staff very knowledgeable
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July 2023 by Jean Reardon
The two young women working at this site are so kind and courteous. They bent over backwards trying to get my phone to work correctly..finally had to buy a new phone at Samsungs suggestionAgain they helped me with setup and returning my old phone...kudos to Crickets employees in Batavia.
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October 2022 by J Pozzy
Went in three separate times. Was told something different each time. When finally did get a phone was charged three times. Charged for something that I was told was free. Make sure to look everything over before completing transaction. Or you will be paying for items you did not ask for.
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September 2022 by Jenny Pozzobon
Went in three separate times. Was told something different each time. When finally did get a phone was charged three times. Charged for something that I was told was free. Make sure to look everything over before completing transaction. Or you will be paying for items you did not ask for.
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July 2022 by Vin Bukiewicz
Great. Samantha and Tyler are awesome
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July 2022 by Kelly Fossum
Samantha is amazing
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May 2022 by Danielle Witka
Horrible customer service from Samantha the last two times I went in. The 1st time she told myself and 2 other customers that she literally knows NOTHING about phones. She was not able to help me with my connection problems what so ever. I went back in a week later hoping for someone else. Nope. She was on a personal call when she unlocked the door and was irritated to do so.. She said she was the only employee and nobody else could help me with my phone problem. When I asked where the next closest store was so I could try to get my problem fixed she had a very unprofessional attitude with me and told my 7 y.o. not to be like his mommy! I was speechless.
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May 2022 by Debra Heale
Samantha at the Cricket in Batavia is awesome!! She not only helps us out with picking out new phones, plans etc. She is always, always available for questions. She's a true professional!!!!
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April 2022 by Kat Meinhold
Switched from Verizon to Cricket. It was so easy and fast
