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February 2024 by David Fisher
Very rude and pushy
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December 2023 by Terry Altman
Deliver delivered running a car to my house. Well, my car was in The Body Shop at 10 barracks. Only had to drop it to rent a car off at 10 birds. They picked it up.
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December 2023 by Sneaky Pepper
Picked up a rental here today 11/28/2023, will have it for an extended period. My experience wasn't bad, nor good. Average. Will update when rental ends if there are any problems.
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October 2023 by John Cowden
Great location! Peter provided excellent customer service. I will be back to rent a car in the near future.
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September 2023 by Bob Schuster
The guys at this Batavia, NY location did a fantastic job of getting us back on the road, after our rental car from the Buffalo Airport had some issues.They swapped us our car, albiet a smaller one than the Premium model we had, but got us back on the road enjoying our vacation in a matter of minutes!These guys in Batavia saved Enterprise's reputation in my personal mind, as the experience at the Buffalo Airport location was, well, just terrible (see my Enterprise review for that location)
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September 2023 by Pat S.
this review is not about a car rental but about how helpful the men working there on September 19th were. We were driving to Buffalo from Long Island and luckily at the end of the trip we were going locally, then the worst happened when the transmission of our car went, my husband was trying to make it to a parking space and so it happened it was Enterprise, we are seniors and needed help pushing the car up, and as busy as they were they helped us. The car was towed away so we had to empty all of the packages we had and again we were allowed to stay in their store until my son picked us up. Thank you again.
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July 2023 by Charlie Wroten
If that car wash is owned by you guys, just to let you know your brush scrub washer for cars never releases soap and it a nice way to rob people for a few bucks, not complaining about the money but when you expect something to work and it doesn’t, it’s a disappointment
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July 2023 by M Beth
I had booked a van for a family vacation months in advance, when we arrived to pick it up it was not available. Zac was great and upgraded us to a vehicle that would suit our needs. He also gave us a discount for the inconvenience. Zac called the next day to make sure the vehicle was working out for us! Great service, thanks Zac. I would definitely use them again.
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June 2023 by Devan Ayers
Not only did I not get the vehicle I reserved a week in advance or the follow up call I was promised the Monday after pick up to find a possible replacement. The vehicle I was give has a tire that won’t hold air for more that 24HRs.
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June 2023 by Kyle Lacombe
Picked up a rental at the Batavia NY location. On my way to visit family in PA, I was pulled over by a cop because he ran the plate and the car I was given had not been inspected or insured since 2021!!! The officer arranged for me to drive to an Enterprise in PA and swap out the vehicle. After driving the new vehicle an hour, the car dashboard advised an oil change was needed!
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April 2023 by Richard Kennedy
Great people at this business. As a trucker, I really appreciate being picked up at the truck stop in Corfu / Pembroke. Thank you for providing a real good experience!
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April 2023 by Katelyn Walsh
Ordered a vehicle a month ago. Now within the last week before we leave for vacation, they claim somehow they have no cars for that week. Even though we have already booked n paid. The least they could’ve done was accommodate and find us another vehicle but didn’t. Please is a joke and so is their systems.
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April 2023 by Bill S.
It is almost impossible to contact them by phone.I did call them many many times- NO ONE ANSWER.I will recommend to use different location .
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March 2023 by Brian Degnan
Had the misfortune of needing an insurance replacement. Enterprise took care of everything and made for an enjoyable experience. Even the branch manager being a Miami Dolphins fan was ok. Car was super clean, smoke free, and the tank was full. Zero hassle when declining the up sale of gas and insurance.
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February 2023 by Audi Bri
Jake, David & Zack were beyond understanding and helpful with my renting experience. I would recommend this place and location if you are ever in need of a rental vehicle! They picked me up at my collision drop off location. Very professional, fast & easy experience! Thank you guys so much. -Autumn P. (:
