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March 2024 by Amber Larnder
Love them, very friendly and quick and easy. Place is always clean! Also have been with them for 10 plus years. Very happy and will continue to come back.
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May 2023 by Ashton Rivers
Jamenia Gunter was my taxe rep and handled everything will care and compassion. Even as I was unsure she was patient and kind helping me figure out every step. I will be back. I will be telling all my friends about the efficiency and care this institution provides. ?
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April 2023 by G II
Through the recommendation of a friend, I was told to give Jackson Hewitt Tax Service a chance. I would not say my taxes are easy. A business and two other jobs to include with my wife. But I'm telling you, I will never go to another place again for taxes. I know I'm not their only client but they sure made me feel that way. They made me feel like part of their family. Every time I came to them with questions, they picked up the phone and provided me answers with a smile. I can't thank them enough for all they did for us. Till next year Jackson Hewitt Tax Service and the year after and the year after....
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April 2023 by Nathan L
The Watertown NY location has fixed years of issues caused by previous Jackson Hewitt locations. I've reached out to District managers, employees, wrote online, and more with no help in the past.This year was another year I just had no time to deal with taxes and do it myself... so I went into my new local Jackson Hewitt.I will not use another location, nor would I recommend any other location than this one in Watertown if you live close.Michelle, Lewis, and Cyrus were beyond helpful. I am more than satisfied with my services, the outcome, and the timely manner in which my returns were handled.Thanks,Nathan
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March 2023 by Christopher Usselman
Very nice people . Cyrus is a good dude it was Quick and easy. in and out if you have all your documentation and they answer all your questions if you have any. Would definitely recommend to a friend .
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February 2023 by jessica shipmon
This is the second time in this Jackson Hewitt, and I love them here! They are awesome! Has a lot of knowledge and helps you get the most on your taxes. They also answer immediately if any concerns and problems. If looking for someone to do your taxes, this Jackson Hewitt is the way to go!
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February 2023 by Jacklin Vollmer
The staff is lovely! That was not a issue at all. Charging $641 for a tax return?! That’s robbery! And they don’t even tellYou until the end. I’d of said no. That is completely unacceptable and no amount of “high quality” work will ever equal that amount. I will never go here again. $641 is robbery.
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February 2023 by Muyiwa Oladokun
Jamenia took her time to sort out my papers from two states, she got it done properly with smiles on her face. Thank you for doing a great job.
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February 2023 by Brian Koch
I was not told about what their fees were going to be. I didn't get informed about the "largest refund or my money back plus $100". My tax preparer didn't seem to have full knowledge of doing taxes and she brought her child to work with her.
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February 2023 by Jacqueline Mohammed
Jamenia was fast and efficient. Explained things well and completed everything in a timely manner.
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February 2023 by Allana Mobley
Jessica was great! She was fast, efficient , and very friendly! Highly recommend!
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February 2023 by David
Best place to get taxes done with respectful workers. I will continue to go to Jackson Hewitt
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February 2023 by Jason Rolle
The tax agent was very professional and very helpful and kind I wish more agents were more like her
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December 2022 by Melissa Grossman
Friendly knowledgeable staff. Always a great experience with timely service
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April 2022 by Tammy Campbell
My taxes were a bit complicated but l issues were resolved fairly easy. I was very impressed. I will use them again next year!
