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October 2023 by Jim Pennington
I have a 2020 Silverado that I purchased at Barrett /chevy. This last visit was for brake work. The service manager quoted me an amount for front rotors and pads. When the work was completed, the final price was slightly higher than the quote. Without asking, she adjusted the price down to match the quote that was given. I have always received good service at a reasonable price, and the staff are courteous and friendly. I will continue to buy and service my vehicle at Barrett/chevy.
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October 2023 by Ryan D
Very quick service. Thank you to the service advisor (manager) and tech for getting my 2500 serviced while it was in for collision work. Super easy to deal with.
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September 2023 by rebecca Polanski
My husband and I worked with Josh and he was awesome. Very polite and helpful and because of Josh my husband and I drove out of there with 2 new vehicles instead of 1. I highly recommend going to him. Thanks Josh!!!
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September 2023 by Ange Newton
Thank you Tom and Tracy in the Collison department for the great service! Car looks just like new and was nice and clean on the inside! I appreciate the great service!
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July 2023 by Sarah Vanvalkenburg
The team were friendly & welcoming. Josh took the time to address my questions & concerns regarding buying versus leasing. I walked in with a car that I wanted to purchase & that’s what I got, no pressure to purchase anything different.A very comfortable & relaxing atmosphere.
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July 2023 by Mitchell Kane
I had a great experience at the dealership. I worked with Carl and he made the process easy and worked with me to find the right vehicle. Todd in finance was great in explaining all of my options, will absolutely come back for my next vehicle.
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July 2023 by Brooke Chartraw
Talked to Carl Schmidt after going to many dealerships and feeling disappointed with their service. When I talked to him it was like here’s a normal person and good salesman. He made the process easy for me and explained everything well in a way I would understand. I would definitely come back to him in the future.
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July 2023 by Cherix Biggs
I needed a small compact car, used and went to Carfax to start. I found exact size, make/Model so I sent a message thru Carfax App. I worked with Josh Caryl, who impressed me immediately on the phone, and even more so in person. He was a very concerned, caring person and even answered a late evening Sunday night call from me. He is Sooo flexible, and answered all our tons of questions, on phone or text. The dealership is beautiful, and you can tell it is well run! All the staff is a joy to deal with! We havent bought a car from a dealership since 1993. But we are both handicapped and didnt want to go to a DMV. So Josh and his team handled all the paperwork. I will post a picture as soon as I get one. The Spark is the nicest car I ever drove. It is pristene!!! And soooo easy to figure things out. I am used to driving small, beetle, Civic, PTC size. I had been stuck with a giant car for a year and it was literally making me crazy. Too many bells/whistles/rust, mileage. I was ripped off with that very old car.Ken Barrett cars are all fair priced, and this car feels like a brand new car. I had no “second choice” because I wanted a Spark since I first saw them. I cant say enough good things, except I would definitely get another car from Ken Barrett!!! Thanks to Josh for his never ending good humor…??? I can finally sleep and my beautiful Spark car fits in my garage. Plus I have a car dealership to recommend!!!❤️❤️
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June 2023 by Amy Kendall
What a great buying experience... I did not feel pressured to buy and was able to take my time to pick out what I want... My salesman Josh was excellent!!! I would definitely recommend Ken Barrett if you are in the market for buying a vehicle..
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April 2023 by Cherish Meier
Josh was awesome! He made the whole process very easy. I have used a different dealership in the past and really liked the guy I dealt with there but my sister encouraged me to speak with Josh before dealing there. I am so glad I did. They didn't have what I wanted on the lot but they got it for me. Thanks, Josh!
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April 2023 by Mike Lotz
We had a wonderful experience with everyone at Ken Barrett. Josh was very kind and respectful. He made the buying experience pleasant, a complete 180 from some experiences with different dealerships.
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February 2023 by Pump
The service writer was very nice and helpful. I’m bad with names but I think his name was Corey. He helped me redeem my Gm points which I’ve never done before.
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February 2023 by RN4VETS NY
Great. Customer service! Had communications multiple times during the service visit. I will definitely consider buying my next car locally!!!
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February 2023 by Rich Fortino
Josh was excellent to deal with, he made us feel very comfortable and welcomed to the dealership. It was also nice that Ken Barrett took the time to personally congratulate us on the purchase of our new truck.
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January 2023 by Michael Quaranto
It was a warranty issue that taken care of extremely well.i appreciated the extra effort that was put into the repairs by 2 departments .Everything went very good