Michaels is a craft store that offers a variety of items for arts, crafts, and creative projects. Customers appreciate the helpful staff, especially in the framing department, where expert suggestions and thorough work result in beautiful finished products. The store caters to both beginners and those looking for simple supplies, making it a good choice for a range of crafters. While some customers wish for lower prices and note that the store may not have everything a dedicated crafter needs, many find it a reliable place to find what they are looking for. The store maintains a nostalgic feeling, reminding visitors of the importance of working with hands and creativity. Overall, Michaels is valued for its quality service, especially in framing, and remains a favorite spot for arts and crafts enthusiasts.