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March 2024 by Toni Yott
Always friendly. They are honest and fair. I would recommend them.
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March 2024 by Simons Harris
Thank you guys for such friendly service!
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March 2024 by Craig Ebner
Great service
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February 2024 by Joe Zinni
Always good service and people you can trust.
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February 2024 by Cassy Docteur
The prices this place charges is insane. My friend took her car in for an inspection, they failed it, then tried to charge her almost 400 dollars for a job she got done elsewhere for under 150 dollars. Which included the inspection. Absolutely insane! Very nice staff, but absolutely ridiculous price gouging going on here.
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February 2024 by Joseph Torcello
Steve is awesome!
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February 2024 by Amber King
Steve always finds a way to help get your vehicle back to you , because breakdowns are not convenient.Jeff is a great mechanic and I trust him with our lives behind the wheel.
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February 2024 by Kim D
Awesome as always
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February 2024 by Alex
Very disappointed, I’ve took all of my cars to Monro in Batavia and this will be my first and last complaint, my car will no longer go to this location. After spending almost 700 dollars for rear brakes, an inspection and oil change which is absolutely ridiculous considering I am a mechanic my self but don’t mind spending the money for basic vehicle maintenance so I don’t have to do it in the snow. All of that aside, I come to pick my vehicle up and someone smoked a cigarette in my car. That is unacceptable and should never happen, it is a customers vehicle, smoke your cigarettes in your own car if you want to not a paying customers!
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February 2024 by Zoe McClure
I stopped at Monroe shortly before closing to make an appointment to get my overdue inspection done on my Jeep...instead of making me an appointment he rushed it right into the garage and 15 minutes later I was back on the road legal. Thank you Monroe Muffler's staff; you were very polite and I appreciate your service.
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February 2024 by ANGELO SO
Monroe handled my vehicle with a lot care
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January 2024 by Dustin Landin
Sherri the manager got me right in for an oil change. Very professional and quick service
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January 2024 by Jessie Rapone
Have been going here for years. Steve and all the mechanic are the best! Never had any issues!
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January 2024 by Brandy Wyant
went in for an inspection said i needed a license plate bulb, they changed it without even telling me and charged me an extra 33 bucks were if i knew i could have done it on my own for a few bucks and saved some money, i went to them all the time but won’t be going back anymore.
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January 2024 by Tessa Pollock
My car broke down and they said it had something to do with the wires which it did not. They quoted me $135 for the hour of labor to take apart my engine but when I called back to make the payment stated it was $175 so they added $50. I do not recommend going here.
