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November 2023 by Rochester NY
I unfortunately forgot her name but the awesome, very helpful lady that runs the office - every two months you helpaccommodate me and service my vehicle. You’re always professional and kind and I’m quite grateful for your help. Great place!
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June 2023 by Ashley Hightower
Very good service
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May 2022 by Ken Murphy
Awesome, very helpful people.
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December 2021 by Mary Ellen Wilber
We only rent uhaul. Ther guys are great and we have see their work the cards are looking great ?
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December 2021 by Scott Beswick
Always take good care of me on a calls notice. Great business
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November 2021 by RN4VETS NY
Went to return a uhaul here! Looked more like a junkyard than a uhaul location.
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August 2021 by William Torres-Lopez
Great Service ???
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June 2021 by Michel Fournelle
Amazing help. Thank you for saving the day.
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April 2021 by Dianna Falsone
I have been getting my Wish delivered there for months. Just had to rent a uhaul and they help with that too. The people are down to earth and friendly
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December 2020 by Andrew Griesmann
Excellent service, friendly owner. Everything was complete in a timely fashion and worked out very well. Would recommend 10/10?
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July 2020 by Matt Hilbert
Have never been, but I called asking a couple questions and they said they'd get back to me with an answer and never did. Had to pursue other options. The guy seemed nice on the phone though.
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December 2019 by John Peck
Do not go there. I had an appointment at 830 am. I got there on time and the shop was closed. The owner did not get there until about 1000 am. The agreement was to have my motorcycle completely detailed (wash, wax and polished). The owner promised the job would be done at 4 pm. I went back at 4 pm only to find the shop closed. They advertise they are open to 5 pm. I repeatedly called the shop phone number with no answer. I then contacted the sheriff's office who was able to locate the owner. The owner then came to the shop an hour later. My motorcycle had only been half washed and was still dirty. There were also several parts that had been loosened presumably from using too much water pressure. A total poor experience. STAY AWAY.
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November 2019 by John P.
STAY AWAY from The Detail Shop in Batavia. I had an agreement to have my motorcycle completely cleaned and detailed before winter storage. I was told to drop it off at 8:30 am. I arrived on time and the shop was closed. I repeatedly called the shop number (which kicks over to the owners personal phone) with no answer. The owner finally arrived at about 10:00 am. I was told my motorcycle would be ready at 4:00 pm. I arrived only to find the was shop closed early. Again, I repeatedly called the shop number with no answer. I eventually contacted the sheriffs office who was able to locate the owner. The owner arrived about 5:00 pm to release my motorcycle. It had been hastily washed and was still very dirty (bugs, grime, etc). Obviously it was not waxed or polished either as agreed upon. There were also several parts found loose believed to be from using too much water pressure. The owner could have cared less about the entire situation and then had the balls to tell me to bring it back in the spring to have the job finished. Owner is very unreliable and untrustworthy.
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June 2019 by Domestic Diva
This is A U haul place, the staff was oh so friendly and helpful!
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May 2019 by Justin Hinman
Terrible service, nothing but problems when I went there, took a month to change my spark plugs, coil packs and valve cover gasket, stud broken in valve cover and didn't bother to fix it, just put caulk all over my new coil pack! Also tools missing out of my trunk that I know was in there, do not recommend going there!