The Storage Mall offers a convenient and accessible storage solution, with easy access and use of the available space. However, some tenants have reported minor issues, such as a frozen door lever and puddles during heavy rain. The staff, particularly Christina, the manager at the Batavia, NY location, has been praised for their friendly, caring, and accommodating approach, assisting tenants with rental processes and unit upgrades. Overall, the facility provides fair pricing and a professional, courteous experience, making it a reliable choice for storing belongings.
Love Christina. What a great worker, friendly & helpful person.
July 2025
Christina the gal at sign in, was excellent. So friendly so helpful. Thank you Christina. The unit itself was full of cobwebs and hadn't been swept. I think that may be something that should be addressed in the future.
June 2025
Place was big enough. I only needed for one day. I telling you now that I am canceling unit
