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November 2023 by Richard truesdale
Love my TruckEasy to work with.Couple things could have been better.1. On delivery day our salesman was "starving" and left the dealership to grab a taco we didn't have to wait long but we had to wait2. The worst thing was while filling out the financial forms I had to disclose how much money my wife made last year. She's a surgeon so the number isn't small.The salesmans reply was "she must be easy to love"I do Love Toyota but I will never go to Toyota of Batavia again
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November 2023 by Jonathan B
I had a great experience with my recent service appointment at Toyota of Batavia! Everyone from the service advisor to the shuttle driver did a phenomenal job. With my 100K mile service done and winter tires installed, hopefully my car should be good to go for another WNY winter!
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November 2023 by G V
I love Toyota of Batavia. We’ve been going there for well over a decade with all of our family’s cars. They are always thorough, honest, and offer fair pricing. They are friendly and treat us well. Highly recommend.
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November 2023 by Mark O
Best car buying experience I have ever had. Pat helped me get exactly the RAV 4 hybrid I wanted including custom installations that weren’t available on the trim. The price on the website was the price no B.S., trade-in was very fair, warranty options were also very reasonable (Thanks Tony!). Everyone I dealt with was fantastic - shout out Jose! I highly recommend this dealership!
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November 2023 by Tami Herbert
Every time I come here for service, I'm greeted with a smile. The staff are all knowledgeable and I never get a run around with them. Prices are very fair and making appointments is quick and efficient. Highly recommend!
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October 2023 by stylin4u22
I really enjoy getting my Rav4 serviced here. Luis Rivera handled my services today and it was prompt and I feel confident and taken care of !!! There are many that are great in Services but he as always was on top of everything. Thanks Luis for taking care of me and a big shout out to the techs for all they do. ??
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October 2023 by Jaime Duchscherer
I have been leasing from here for years! I recently purchased a new vehicle from Peter Mediak. Peter has always taken great care of me and I appreciate the attention to detail, the education I receive on the vehicles, as well as the quickness and turnover. All of the staff there is fantastic and it is an extremely comfortable environment. Their service center is wonderful, easy and quick. I recommend everybody I know to Toyota a Batavia!
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October 2023 by Gale Wright
I have been a Toyota of Batavia customer for many years. The staff is always friendly, attentive, professional, and experts at their jobs. There has never been a problem with any service they have provided. I recommend them highly.
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September 2023 by Mark Duguay
Unbelievableexperience. This was our first time dealing with Toyota of Batavia. Pete Mediak, our salesman was fantastic. He kept us up to date on the details regarding the vehicle we ordered. He helped us make changes to the features before the vehicle was built. When the vehicle arrived at the dealership he made the sale so effortless. We were extremely satisfied with the dealership and the whole staff. I will definitely go back to this dealership the next time I need a vehicle. This was by far the best experience I have ever had with a car dealership and I have been buying cards for over 40 years. I highly recommend Toyota of Batavia and Pete Mediak.
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September 2023 by John Caruso
Best service ever. They squeezed me in when i needed service, did the sevice promptly and very ptofessionally. Not only rotated tires but set the sir pressure EXACTLY the same for all 4. The only dealer who does that properly(a pet peeve of mine). I drive 50 miles to use this dealer. You should too.
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September 2023 by Jeffrey Dean
Repairs to my vehicle seems to be working correctly. Air conditioning is working as good as new, the only negative is the cost....$1800 is a lot but I don't want to go without it. Service department is top shelf, and loaner vehicle was a pleasant surprise!
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August 2023 by Yvonne Okussick
My husband and I have each purchased a used vehicle from Toyota of Batavia this year! Just love the only female salesperson there! She really knows her stuff! The finance manager knows his stuff as well. He is super funny too! Such friendly people! We will definitely go back there in the future!
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August 2023 by Ben Daniel
Out of State Purchase: I recently bought a well maintained 2022 Chrysler 300 from this dealership. I've never had such a hassle free top notch experience with any other place so far.Here are the details of what made for an amazing experience. I worked with Pasquale Rapone. He responded to my initial inquiry on a late Saturday evening and assured me of following up on Monday. He promptly did that. He took enough pictures of the vehicle, sent it to me and assured me of its showroom condition. I mentioned that I won't be able to spend much time at the dealership when taking delivery of the vehicle since I need to drive back on the same day (7 hour drive) and Pat(Pasquale) made sure of all arrangements from talking to my bank, arranging airport pick up (shout-out to Mike for a pleasant trip to the dealership), to making all arrangements so I only needed to sign a couple papers and was good to take delivery of the vehicle in less than 20 mins!! In my opinion, no other east coast dealership can top that. I can go on about how this place is truly customer friendly.I have already spread the word to my friends and family about this dealership. If I ever needed a new Toyota or and used vehicle in the future, this is the place I'd go.
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August 2023 by Lauren Sherwood
Just purchased my fourth vehicle from Toyota of Batavia. Jason, yet again, did whatever it took to make sure I ended up with a car I’d love. He kept me informed and made sure I felt like more than just “another customer.” Jason and the entire Toyota of Batavia team make the car-buying process as smooth and stress-free as possible. I highly recommend this dealership!
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August 2023 by Amy Callahan
Jason and Anthony were AWESOME! We bought a 2020 Tundra 1794 edition and it was the easiest vehicle purchase we've ever made! No haggling about trade in values! We drove from Greece to purchase and would do it again! Thanks Jason and Anthony!