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November 2023 by Michelle Horvath
They are always busy and understaffed. It's annoying when you're at the service desk and it takes them 15 minutes to even acknowledge you. Sometimes they are pleasant but most times their customer service skills stink. I keep going back because I can shop while I wait.
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November 2023 by Mike Lambert
Lost my on-line appt. But they got me in for tire change anyway
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August 2023 by Ordabek Duissen
Pretty bad customer service, nobody came out to ask what needs to be done or whatsoever, really weird.
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July 2023 by Alexandra Mruczek
I would like to personally thank Armando from the Batavia NY Walmart Auto Center. He was extremely friendly and helped educate me on the exact tires I was getting, as I had no idea what I was doing! Thank you, Armando, for your kindness and patience. It truly helped me out in a time of need!Services: Tires
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June 2023 by Devoted to the Lord Jesus
I am so thankful for the Walmart Oil change because it is actually affordable for people like me. They always do a great job. Sometimes I do have to wait a bit but most of the time its fairly quick and I get to do some shopping at Walmart while I am there. They are also super friendly.
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June 2023 by Michelle Hernandez
I called and the woman who answered was rude and snappy. She treated me like I didn’t know anything about my car. (It’s a older version). They transferred me twice and when I called again hours later they were so disrespectful. I tried to go there and the employees were rude
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May 2023 by C. Hasenauer
This was the best Walmart I've ever been to. It was clean I walked in and got my oil changed in less than 40 minutes without an appointment, and the people were friendly enough that I didn't listen to music while I was waiting and just chatted. Will definitely look to get my car serviced here again
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December 2022 by Katie Rustay
Thank you so much Barb & Frank for all your help!! They were very pleasant and patient with us today!Service: Tires
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October 2022 by Matthew Koch
Can't make an appointment and is 1st come 1st server yet when you get there at 830 am they say no oil changes for the day cause they have to many appointments....Service: Oil change
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October 2022 by Austin Carson
I forget the actual terminology they used, but when I was getting my oil changed today they told me something was cross threaded so they had to drain my oil another way. Thing is, this Walmart is the only place I have change my oil. So they're the ones that damaged it, but of course they deny it. Don't go here, go anywhere else. Now I need to get my stuff fixed
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October 2022 by Lucy Davis
Auto Service desk employee was very helpful with issues. The tires were installed relatively fast.
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September 2022 by Jason Moneau
Called 16 times they put me on hold twice. Never came back. Was on the phone for a hour. Then when I finally was able to get someone on the phone. They are like it's 330 we just closed..unbelievable! I Finally received a appointment. Come in for the appointment and there just rude and Snappy. Ask how long it might be They just say wait for a text. We don't know... Just bad overall service. I can see why people are not confident in walmart services... Something needs to change!.
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September 2022 by Jason Moneua
Called 16 times they put me on hold twice. Never came back. Was on the phone for a hour. Then when I finally was able to get someone on the phone. They are like it's 330 we just closed..unbelievable! I Finally received a appointment. Come in for the appointment and there just rude and Snappy. Ask how long it might be They just say wait for a text. We don't know... Just bad overall service. I can see why people are not confident in walmart services... Something needs to change!.
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July 2022 by Rebecca Hall
They don't pick up their phone. Been call the automotive for 20mins straight.
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June 2022 by Wrestle Me Nude If You're A Real Man
The floors are so dirty. Seriously, do not look down whilst perusing their aisles. The staff watches you like hawks. I felt eyes on me everywhere. Probably could be a better place if someone would clean out the urinals every once in a while.