-
August 2023 by Dave Johnson
Alexandra was nice and helpful. Pleasant interaction and exceptional service.
-
May 2023 by Bretton Wehrlin
The facility itself is safe and clean. The prices are reasonable and the process of renting the unit was quick and easy. William was a great help in getting me set up. He made sure to explain each of the details and answered all of my questions. 10/10 would recommend.
-
May 2023 by Ginny Dolph
Thank you Brittany for making it possible on getting the right size storage unit that I needed. It saved me a lot of money by doing this. Thanks for all your help . I so much appreciate it.
-
May 2023 by Lena Kimball
Thank you, Will, for the great service!
-
May 2023 by Gary Smith
Second review. I didn't think a "Google" reviews could arbitrarily be removed my the business. Apparently it can. So if mine got removed, how many other negative reviews got removed? The vast majority of the "5 star" reviews were for the previous owner, and they were deserved. My first review was about thier predatory billing practices, and conditions of their hill driveway during the winter. Since then, I also have to add, they do not list an email to contact then at. How is anyone suppose to send them documents (insurance) they they require? Let's see how long this stays up before it's removed.
-
April 2023 by lorelei roll
Absolutely wonderful place and people. Helped me when I was in a tough spot and the customer service was efficient and extremely helpful.
-
April 2023 by Gary S.
The facility itself is minimally "ok" .. but, road leading to units is not paved, has pot holes and is a steep up hill. The units are fairly new, and dry. The big pain is their billing. You get a late notice 1 day after the due date, and a late fee 5 days, and they can lock you out at 10 days after the due date. I tried to pay ahead, 2 months at a time, so I wouldn't have to deal with this but their web site won't allow you to pay ahead. Not user friendly and overall is predatory in their billing practices.
-
July 2022 by Amanda Lacey
My mom rented from you. I got the name mixed up with one that was not to nice with her on the phone. We rented with you for a year and had no problem. Good company
-
November 2021 by RN4VETS NY
Great rental location! Security is great and office staff great to work with!
-
September 2021 by Scarlett Foss
My family has used West Batavia Rentals for storage for almost 2 decades now and there is no one else we would use. The prices are so reasonable and Holly and Dave are great people. Would absolutely recommend this place to everyone.
-
June 2021 by Dragonsbl00dttv Perry
Nice place to store your stuff weither you are storing or just temporarily holding it wile you move. Cheaper than I expected
-
December 2020 by Daryl May
Amazingly wonderful, knowledgeable and friendly service with clear expectations!!!
-
August 2020 by Booker Ricks
Great people ,great place to rent and because the prices are affordable!
-
November 2019 by Dianna Rumble
Good place to rent a storage
-
April 2019 by Ricochet Rabbit 669 Empire State
Great people and great prices.
