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December 2023 by Rochester MMA
Locally owned and operated. Have had our insurance with them for many years. Zach and staff is always great to deal with when I need something. This office also gives back to their community be it sponsoring area events or sponsoring a thanksgiving meal for 1000 people.
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December 2023 by Casey Austin
Staff was great. Bad ownership. Changing to different insurance after spending the end of the week “working” with Zach that he handled “personally” and guaranteed Atleast a call for an update and never heard from him again besides that corporate has “looked into it” but they are under new management with corporate that is “slow on the ball” I understand you’re franchised but why run a Geico if you don’t want to work for Geico? Don’t leave many bad reviews for people but wow, the lack of accountability from a worker let alone the boss is unacceptable. Again staff was wonderful very understanding they get the 2 stars. Management deserves 0 but that’s not fair to the staff.
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December 2023 by Arson Arson
You don't want the people at the Batavia office writing your policy. Customer service was ok at first but then they messed up my policy badly and refused to fix the mistake. This caused me a huge fine and hassle at the DMV. Because of this hassle I have totally dropped Geico.
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December 2023 by Abby Butcher
Zach was super helpful getting our vehicles inspected for collision coverage. Took less than 5 minutes both times and was very nice
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November 2023 by Mark Miller
Helped me out and didn't originally sign with them
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October 2023 by Michael Alexander
Great guy who's looking out for people ?
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September 2023 by Fiesta Bounce
My experience with them has been nothing but amazing!! Zack did an exceptional job, very professional and knowledgeable. I wish I could give them more stars!!!
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September 2023 by Latoya Newton
Zach and his staff her so helpful and professional in helping me get insurance!!
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August 2023 by Gary March
Great customer service and great follow through. Zach and his team do a wonderful job!
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May 2023 by Lynne Geissler
Very nice to deal with.
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March 2023 by Ultra LV
Outstanding and very informative.Super nice. Geico is the best!
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November 2022 by Ragib Odzakovic
Efficient service, friendly agents, great results what else could you ask for?
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November 2022 by Meg Thater
Fast, great service, saved a lot of money!!
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November 2022 by Derek Vanderlaan
Very helpful and friendly staff!
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November 2022 by Elek Wittmann
To say I am impressed is an understatement. Zachary and Gibbs made the process of getting insurance for the first time (at a very reasonable rate) easy and painless.These people are honest, communicate well, and clearly go above and beyond for their clients. Wouldn't want to do business with anyone else!