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March 2024 by Patty Shaffer
This is the slowest bank on the planet. And they need to close the ATM that's in the same lane as the drive-thru when the drive-thru teller is open because you sit there waiting for people to do ATM transactions and can't get to the drive-thru teller. Then when you do finally get up to the drive-thru teller it takes forever. I don't know what high finance people are engaging in at this branch but there's no such thing as a fast transaction
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August 2023 by Celladen
Went to deposit some cash, the atm glitched out, it kept saying to grab my cash but the atm cash door stayed closed. It “retained” my cash and now I have to file a claim to see if they’ll return my money.
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July 2023 by Dennis Anariba
They helps me out a lot, answer all my question and walk me through my phone where I should go, I don’t know that much about banks so they really did help.
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July 2023 by Mostafa Elfaham
Worst bank ever. Don’t do business with them. I’ll be pulling ALL of my accounts away. And I have two business accounts, two personal accounts and credit cards.
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July 2023 by Bob Coletti
Typical bank on very busy road Sunrise highway, they've closed many locations and this branch is always busy. The clientele is mostly spanish speaking
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May 2023 by Saurav bhagat
Doesnt even deserve 1 star, went to bank to natarize, guy said straight away , if its not bank document thn we dont do it, first time heard something like that…Went to different bank where i dnt even have account still got my documents notarize without any wuestions asked…This capital bank branch is so lame that they wouldnt help you at all..Atm always have cash stuck in there, my cash got stuck twice nd havent got it until 45 days.
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May 2023 by Kathy S_13
The service is gross and the workers are rude and irresistible who yell at their customers, how terrible that uneducated people have to work with capital one.
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May 2023 by Jasheen Liggon
There's an associate named Nerjin R working there. I always keep my fingers crossed for someone else to be available but still I always manage to have him handle my matters. This last visit I asked him to wait because I was getting a transfer and he grabbed my card and inserted in the key pad with aggression. Seriously, how difficult is it to work a 4 hour Saturday shift?!
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May 2023 by Sir Thrasher
Great place and has live tellers, but due to the other banks near to me closing now I have to travel farther to get banking stuff done
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May 2023 by D B Cooper
Service is painfully slow here. There is no quick visit to the bank coming here
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January 2023 by Dianilka Martinez
Capital one does not work for your best interest but their own. They would rather let you go over cents than negotiating better terms with you.Mark my words… my savings, credit, and auto loan all switch to a better institution and not such trash.
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January 2023 by Tara Baldwin (Tara Ann)
I have 4 Stars because Capital One is lacking in bank branch locations. Otherwise, always a smooth transaction. Bayshore location has drive up and indoor ATMs available 24/7.I also like that many ATMs are free for cash withdrawal when not using the bank and there's an option at the bank to pick specific "bills" when getting cash out of the ATM . You can customize your cash withdrawal bills to fit all needs. They even have $1 options.
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January 2023 by Jessie Devine
Pleasant experience.Good customer service.Easy to use ATM and drive through.
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December 2022 by Melissa M
I came today- visited the drive up window and the representative was so rude! I actually wasn’t sure if she was done with my transaction she just stood to the side and watched me. I said “have a good day” with no response. I’d expect this if it was busy. Maybe? But I was the only customer in line.
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July 2022 by Edward Rodriguez
Capital One bank Rocks .The service is personal and allways friendly.
