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January 2023 by Ellen Sexton
The rx manager Nancy was extremely rude and unhelpful to me gave me the wrong info and then when told well you got the right one so your good very poor customer service skills and it's medical so she really doesn't care for her job or CVS
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January 2023 by Google user
The rx manager Nancy was extremely rude and unhelpful to me gave me the wrong info and then when told well you got the right one so your good very poor customer service skills and it's medical so she really doesn't care for her job or CVS
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December 2022 by Mya C.
they suck !!!!!! dont go here if you want to wait forever for them to contact you or finish your prescription!
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October 2022 by Frank V
My doctor called in a prescription for my wife. I called several times to check when it would be ready but they never answered the phone. I went to the pharmacy and was told it wouldn't be ready until tomorrow. I went home and literally walked in the door when the phone rang telling me the prescription was ready so I had to go back again.
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October 2022 by Fred Ulysis
Busy moment at the time of my visit, with limited staff yet the attendant at the pharmacy was just awesome ?? ?
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September 2022 by Kim B.
I came here to pick up a prescription and what a mess. They told me it would take 15 minutes ... it took an hour. During that hour, I witness a pharmacy employee yelling at customers when there was an issue with their prescriptions. Very rude and unprofessional pharmacy. I will not be returning.
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April 2022 by Nina Diaz
Pharmacy area is disgusting. There is dust all over the place and trash is all over the floor.
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September 2021 by Bullwinkle J. M.
Since the pandemic I usually have this pharmacy mail my scripts, but I was running low. So I went in. What a dump. The place looked like it hadn't been cleaned in days. There were sale items on the floor and sunglasses and hair dye and there was also an assortment of trash paper and dirt blown all over.While I was waiting (and waiting and waiting) I watched an older man with a cane ask about a Covid19 shot. No appointment. Contrary to what the sign on the counter said, the woman told him there were no walk-ins available and he'd have to go to cvs.com to schedule a shot.It appears that you really don't care very much about your customers. You don't have a current list of pharmacies offering on-site shots? You could have called the man an Uber and sent him to a shot and then home. But you just blew him off. Shame on you! How many lives did you not save today?
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March 2021 by Benjamin O.
I had a very disappointing encounter at this particular CVS this morning. I went in to purchase a candy bar, because I felt my sugar getting low. No one was at the front counter so I waited for about 10 minutes and still no one came. I finally saw an older female employee, and asked her if anyone was working the cash register, she told me I had to push the button by the desk for assistance. I told her, I would have never saw that button if she hadn't pointed it out to me. She said, "you need to open your eyes". This occurred around 11:15am. I was completely flabbergasted and dejected by my experience this morning. My opinion, some retraining germane to customer service and best practices when dealing with consumers would go along way with the weekday, morning staff. I want to be clear this review does not pertain to the pharmacy section.
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December 2019 by Andrea D.
This CVS pharmacy is TERRIBLE! TWO DAYS IN A ROW I have come to pick up a script that should have been ready already. The second day I came I called at 930 and they said it would be ready by 1130. I got there at 1150 and they said I had to wait another 15 mins. My boyfriend is crying in pain and they can't prioritize or even give correct information so I don't have to waste time waiting at the pharmacy. If it wouldn't be ready at 1130 they should have said that! Terrible customer service
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January 2018 by John M.
This cvs sucks. The pharmacy is slow as hell always with a line 15 deep that's takes 30+ min to pickup a prescription. The clientele in here sucks too. There's always panhandlers begging for money outside too who don't understand what no means or what personal space is. Stay away from this crap hole. Go to cvs on Main Street in bay shore or west Islip.
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September 2017 by David F.
Good customer service never had an issue here, seen it had one star and wanted to help them out so I'm just adding more words as a filler so I can post this
