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January 2023 by Cool King
This store missrepresents the store policies. And the heavy looking lady manager accuses me of cursing at her. And became overly loud while doing my return. Very disappointed. Not satisfied. Get your policies staright.
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September 2022 by Gilbert
Horrible customer service. Was there around 3 today, the overweight lady was very rude
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May 2022 by G
Horrible customer service. Was there around 3 today, the overweight lady was very rude
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February 2022 by Gloria Liu
Horrible customer service. Was there around 3 today, the overweight lady was very rude
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January 2022 by P
Horrible customer service. Was there around 3 today, the overweight lady was very rude
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January 2021 by Alex S
Awful customer service! The employees here are rude, always have an attitude, and when you ask them to do their job they roll their eyes cause they don’t want to be bothered. Stay away!
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December 2020 by Vickiana Cabral
The customer services in this location are not good for business those ladies have no manners.
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June 2020 by Kevin Gomez
This is literally the worst place to shop in the mall worst customer service throughout the entire mall even if in desperate i wouldnt go in there
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January 2020 by Alex
Awful customer service! The employees here are rude, always have an attitude, and when you ask them to do their job they roll their eyes cause they don’t want to be bothered. Stay away!
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May 2019 by Iris J
Best spot in Long Island everything there is affordable and for retail . Need to go back soon for that sneaker book in stock !
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March 2019 by Amanda Kolczniski
Unfortunately I bought a Valentine's Day present for my husband and I was unsure of the size he wore. I did not ask him as it was a present. I had picked out a pair of huaraches that were red for the occasion obviously. I wanted to reassure with an employee that if I did end up being wrong with the size I can come back, as that was confirmed. Clearly, shows were not for me so I did not need to check them I just wrapped them up and gave them to him the next morning, he loved them, but I had the wrong size and beyond that they were WORN. Today is the 17th of February which I had time to go exchange them and have my significant other with me to make sure this time around it would fit and have a not used pair. We were taken care of by a woman named Daneesha that handled herself with absolutely no professionalism, I had curses said by her (with my four year old son hearing it) then made a point to say "I am not like you" assuming that was a form of racial profiling, there was no other people in the store as it was just opening around 1120 am. Clearly I didn't get a refund and I'm stuck with shoes he can not wear, and money I wasted. I asked for corporates number apparently that was an issue as well. Unreal. I wish I can leave zero stars.
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November 2018 by Frankie White
Today my husband and I went into the store to buy two pairs of Timberland boots. Immediately after walking in a wonderful women Patricia walked up to us (while she had multiple items in her hand) and asked if we needed any help. She pointed us in the direction of kids boots (me) and mens for him. We found our boots and she was right there to go in the back to get our size. She was very personal with us and extremely on point. I have never had such exceptional customer service before. Patricia was literally perfect in every way and I hope she gets a bonus or something because she truly truly deserves it for how amazing she was!!!!!
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October 2018 by edgardo estrada
Rude customer service
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May 2018 by #Free Rocko
Nice shoes clean everything if you have the money and looking fir nice things come to eblens
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January 2018 by Fabricio Bran
Customer service is mediocre, they question my hygiene when trying to return something that I never wore. If I could do it again I would never shop at this place. Don't shop there, you will get ripped off and be disappointed like I was. I could have gone to Lids and would have been better off.