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July 2025 by Stefanie Liautaud
Everyone was very nice and communicated effectively with me. Would a hundred percent come back again for anything I need for my car.
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July 2025 by Mohammad Abdul Kadir
Good service
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July 2025 by Bruce Edwards
Chris, ness, Matt, and the other Matt along with Danny are absolutely awesome individuals. I would recommend this Firestone facility to anybody these guys know what they’re doing and they’re great with people and they’re awesome. Whoever hired these guys. Thank you for doing an incredible job sincerely, Bruce Edwards.
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July 2025 by rebecca lucas
Matt was very helpful. He helped me getting a deal for Fourth of July tires sale.
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July 2025 by Julie Canepa
Great service
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July 2025 by Renee Sumpter
Matt Rubin and his team were amazing. After work found a nail in my tire and pulled into Bay Shore Firestone. They took my car right in and took care of my tire and had me on my way home! Very thankful and appreciative of them! Excellent customer service!
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July 2025 by Cassie Rubin
Matthew is extremely knowledgeable and wants the best for the customer!
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July 2024 by Arthur Cordaro
Had tires replaced (4), balanced, wheel alignment and new rotors. Beat competition by $400
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July 2024 by darlene Hopkins
I'm very satisfied with my experience every time. Thank you so much
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July 2024 by John
Good service
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July 2024 by Geezerss Tom
extortion, is not on my plate of things to enjoy.
was not asked if i wanted to see damaged parts shown a piture.
was not asked if i wanted damaged parts.
had no choice but to pay the price or have to comeback and deal with a easy inspection again.
spent an long time finding something wrong with vehicle.
put down as labor charge the inspection.
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June 2024 by Krista Bee
Went to Firestone to have my tire patched because there was a screw in it. The man told me it couldn’t be patched because the screw was in the sidewall and I would need to purchase a whole new tire ($300+). I ended up going to a used tire place for a new tire and they were honest and didn’t try to scam us into getting a new tire and ended up patching my tire which was NOT in the sidewall for $15. Shoutout to the Firestone employee who tried to scam me.
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June 2024 by joseph enright
joe,deserved them.
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June 2024 by Oswaldo Rivera
I was charged 3 hours of labor work but the work was actually done in 2 hours and 14 minutes. Here's what happened.The car was dropped off at 10:32 am. I was called by John that my car was ready for pick at 12:56. That timeframe comes to 2 hours and 14 minutes...I was charged for 3 hours of labor work.at $545.62. I didn't get a full 3 hours of labor from the technician. Plus, I had to reset my dashboard due to the fact that the battery was disconnected
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May 2024 by Carlos Cabrera
I came here to put on my tires that I bought ahead of time . On 1/13 I got told that we needed additional service on the vehicle while I was in church they told me in order to pass the inspection we needed to purchase an aftermarket piece , they charge so many items on this bill that none of the items were done on the vehicle , alignment , oil change , not even the brakes I’m so upset I got charge for all this services and none were done …. I thought all was legit like come on not even the oil change which was the cheapest transaction wasn’t even done …. Please take check the services that is being done I fell for it while I was in church should have checked the next day …
