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January 2024 by James LaValle
My experience was fantastic from start to finish. I like how the dealers didn’t try to persuaded me into any decisions like other car dealers ( not bmw ) have in the past. Quality products & experience. Rob was great. Honest and excellent communication throughout the process. Much appreciated.
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January 2024 by Doris Davidson
I have been a Habberstad Huntington client since 1984. Transferred to Bay Shore 3 yrs ago. James was AMAZING with my lease of 2021 X3. He really works hard for his clients. One week ago he did it again. He found me an amazing deal on a 2023 x3 especially in this car market. I recommend James to all that are looking for a BMW. Now let me not stop there, love my service advisor Luis.always looks out for the clients. Xavier and Angel are fantastic as well in service. Cali the financial manager was AWESOME when I met her one week ago. And lastly the Genius’ Matt and Matt are phenomenal. The nicest 2 Matt’s I have come across. This dealer has the nicest team.
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January 2024 by Ron Johnson
After a very long time of incredibly horrendous experiences with this dealership, they've made significant strides and have really improved their processes. My advisor Andrew has been phenomenal. Management changed over the summer and it's like going to a completely different dealership. From what was originally an apathetic and borderline incompetent staff, you'll now find engaged, empathetic, and honest people in the service side of this dealership. They've gone above and beyond for me. I'm not the best customer to deal with. I'm the person who will show up with BMWs internal service documents with instructions and labor hours, I've studied what goes into it, and I could do it myself if I had the tools and a workshop. Unfortunately, I'm not in that position and it's difficult for me to hand my car over to anyone, especially a high volume dealership. I do not have any concern here. Joe, who usually works on my cars is an enthusiast, and builds his own BMWs. Andrew is an enthusiast as well, which really makes this much better for me knowing they're excited when I bring the car in and they do the right thing when they work on it. Even the other day when I picked my car up from service, Andrew was with a customer and I didn't want to bother him, however he wasn't going to let me leave without taking the battery for the key that I don't even use and had no idea needed a new battery. I do not feel any other dealership would have done that. It's the small things that really exemplify how much this dealership has turned around. I'll continue to bring my car in until they tell me they won't touch it anymore because I've modified it too much. At this point, I believe most people who have issues are people who bought a used BMW under the false pretense that service would be inexpensive. These are luxury cars and in my case, a very high performance luxury car. Parts are expensive, and having a trained technician with all the tools and equipment to do the job right is expensive as well. Be prepared to spend some money. Thanks Andrew and Joe for always taking care of me and my cars.
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December 2023 by Winston Wright
I recieved what i would describe as a below Sub par experience . The car I ordered wasn't ready for pick up on the day I was told it would arrive. albeit everything is in backlog the car arrived at the dealer almost 2 weeks later,with what i would discribe as minimal conferral/ correspondence with Steve, my sales guy. When the car finally arrived and I went to the dealer for pick up and payment, my payment was processed then I was told the computerized screen on the car was inoperable and needed updating. The wouldn't be ready for almost 3 days.. fast forward 3 days later I was giving a loaner and the car was then ready for pickup. On day of said pickup there was confusion when I returned the loaner as to if there were additional papers I needed to sign or not. I spent almost 10 mins waiting on someone namedCarlos, who simply said he didnt need to see me, i was good to go, On the day of pickup sales rep simply left my key with the front desk for pick up, beyound impersonal. picked up the car 12/5/23 at about 530pm , later realizing the cars interior was damaged. So for 3 days after arriving and waiting for the cars computer to update no one inspected the car realized the interior had damage to it. I had a less than awesome experience, and this was my 2nd car with bmw. i Called my sales rep and emailed him photos of the damge to see what corrective or how to mitigate the issue. I was assured it would be fixed but I would have to get another loaner. and I tge consumer would be responsible to contact the service department. 6 phone calls to service advised by the service department I would have to get a loaner from Hertz as opposed to a bmw loaner. the Earliest service date available 2 weeks away. basically feeling as if I'm being penalized and or overlooked for My patience and sense of understanding. We'll based on the aforementioned information provided any reasonable person would assert I had a less than favorable experience. No compensation, no appeasement, for what I would describe as a major inconvenience.. ? generally I would never complain but this is my honest review of my experience
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December 2023 by Dan Cannon
Wow!! First time buying a BMW and Habberstad rocked the experience!! Manager Larry handled my transaction mostly long distance and coordinated everything from product selection and custom ordering to at home delivery!! No matter where you are in the US … I live in Florida….Habberstad BMW can get you your dream car. And yes special orders take awhile… not dealers fault… but trust me they make it worth the wait!
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December 2023 by Willie Rodriguez
Special thanks to General Manager Larry and Sales associate Steven for the professionalism they displayed. They made this a quick an enjoyable experience. Would highly recommend you seek them out.
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December 2023 by William Harrigan
I’m the happy owner of a 2024 BMW 430XI…I bought it in August 2023.I’ve been looking forward to making this purchase for a long time… it was one of those proverbial itches that I had to scratch.I did a lot of research related to the car over the last couple of years …while I prepared myself to leave full-time employment...after a lifetime of hard work…and I was very excited to buy "my dream car".My sales rep. Greg Cola… from BMW Bay Shore, …made my experience exceptional.Greg helped my partner find a car a couple of years ago, which she really loves, and I met Greg while he was doing such a great job for her…So… I was sure that he could help me.From the onset, Greg actually listened to what I said and guided me through the process of building my particular ride.Greg put up with my numerous visits and endless questions.He not only put up with me… but encouraged me to touch basewhenever I thought he could help.Greg displays a solid grasp of BMW products and procedures... his advice enabled me to move through the purchasing process with ease and confidence.When the car was delivered Greg walked me through my interactions with the entire Dealership support team and made sure that I was as satisfied as anyone could be before I drove away.MY car may not be unique in the world... but Greg helped me to make it as close to perfection as I could afford to do for myself.So far, my car and my experience with BMW has surpassed myexpectations.The entire Dealership team was helpful and supportive.
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December 2023 by Tyler Hoelzer
Best dealership on Long Island. Texted James Kuziw the specs i wanted and he ordered the car the next day. He kept me informed through out the process and gave me a call when the car arrived. Highly recommend this BMW and James Kuziw. They got me into my dream car in less than 3 months.
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December 2023 by CS
I recently left Habberstad BMW of Bay Shore with my new X5 and we love the car!I have to say, my experience with Vick was one of the best I’ve had with any luxury vehicle dealer. Vick was professional, knowledgeable, and responsive to all of my inquiries. He helped us pick all the right options for our factory order while educating us on their benefits.Larry (Manager), was also fantastic. Greeting us, explaining the process, and truly making us feel like we were family.Once we were finishing the deal we got to work with Callie in finance. Such a pleasure! Zero pressure, went over our options, and made the close of the deal seamless.Our “Genius” Matt was also amazing. He went over every detail of the advanced technology and safety features throughout and offered his time, if we ever needed to follow up later.I cannot recommend this dealership enough to anyone looking for a new (or pre-owned) BMW. Their selection is plenty, and their staff is seriously the best I’ve dealt with.Thank you to the team at Habberstad BMW of Bay Shore!!!
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November 2023 by Robert Modica
Our salesman Troy was very professional and worked very well with us on our purchase and trade. Even after our purchase Troy followed up with a phone call to check in to see if we needed any further assistance.The manager Larry was very personable and made time to speak to us. Larry assured us we were in good hands, and we were.Finance manager Justin was very helpful. All our options were explained in detail and we were not rushed at all.The complete purchase was a pleasure. My wife and I are very pleased with our decision to go to Habberstad BMW.
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November 2023 by Super Ants
The sales team at Habberstad is excellent! Manager Larry and the sale representative Paul were friendly and helpful. They took time in understand what I was looking for. I literally spent almost an hour there with them showing me the type of vehicles that potentially could be what I have been looking for. The team are very professional and have patient in explaining all details on each car shown to me. I was so happy with the team that I ended up getting a X5 for self and a X3 for my wife.Highly recommended Habberstad and Larry‘s sales team for anyone who are shopping for a BMW
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November 2023 by Kim Ellis
We had a great experience leasing our vehicles from Robert at BMW. He was quick and efficient, knew the car well, ran the numbers quickly, and made things very simple for us. Some people give you the run around but he didn’t. He’s personable and professional.
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November 2023 by LifeBuilders Global Network
Friendly, reliable, prompt service. Andrew was courteous and proactive. He explained the process in detail, answered all my questions and generally treated me with respect. I was glad to have Andrew as my representative at BMW/Habberstad @ Bayshore.
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November 2023 by sammy2luv Sammy
Troy has really been a champion! He kept communicating with me and updated me about my vehicle. I am very happy . Job well done ???????? I even pick up my vehicle on my birthday I’m super delighted . Thank you Troy and your team for making my dream a reality!!!
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November 2023 by Kerri Nasta
My experience with my advisor and Habberstad of Bayshore was easy extremely positive. My advisor was thorough, knowledgeable and communicated well. I love the texting feature as I’m not always able to answer the phone while working. I love this dealership and the folks there are wonderful. Thorough service, seamless and easy!
