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March 2024 by jay
SUPER helpful and knowledgeable. Forget the home depots and use this small business!
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December 2023 by B Jagjit
I highly recommend Island Replacement Parts. Very helpful, friendly and professional. One of the most helpful small businesses I’ve been to on the Island.
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November 2023 by Joseph Krowles
I wish every place I shopped was like this. They have exactly what you need, and you’ll walk out every time confident that you didn’t spend a dollar more than you needed to. You will get expert advice every time. They’ve saved me so much time and money, it’s ridiculous.
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October 2023 by Oil Man
These guys are the best there is. Everyone recommends them. Home depo/Lowes and believe it or not Ferguson. I am not a plumber and always cautious when I start a project. I took the part to them and the gentleman rebuilt it for me. I will always come to you and recommend to others. This is how a business should operate.
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September 2023 by Clinton Palmer
This place is the absolute best. The people who work here are amazing. Funny, helpful, and above all Knowledgeable. It’s been said on other reviews but it’s worth repeating don’t waste your time and money at Home Depot, Lowe’s or hardware stores. The people at Island Replacement parts will walk you through your repair and ensure you have the proper parts. This is the place for DIY done right.
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June 2023 by Teresa Fryberger
Larry managed to find a stem for an old bath faucet from a company that has been out of business for several years. They did not have the part in stock, but they searched around the country and found one and had it sent to me. I don't think I have ever experienced such great customer service and friendliness.
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March 2023 by Ahmad B.
Was referred to island replacement parts from central island plumbing supplies who were awesome in explaining to me bout different parts and manufacturers. They assured me that island replacements would definitely be able to help me with this part since they specialize in replacements. Once there, I was ignored for about 5 min while the gentleman spoke about motorcycles. Once they realized I was there, I showed the gentleman the handle to my shower he quickly stated he didn't know what is was and said he couldn't help me. I was astonished be that I was told they were SPECIALISTS ... I asked if he would look at a photo I had took of my broken shower valve ... he uttered hurry up and show me the photo. I was in disbelief . I thought am I be profiled ? Is he doing this because I'm a black man ? Or is he just being an a****** ? All in all he couldn't help me but but I just had a feeling that he didn't WANT to help me ..
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February 2023 by Willian Curran
Great place, the gentlemen behind the counter know his stuff and I completed my project 5 stars across the board
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December 2022 by High Pitch Eric Stern
Larry was very helpful with giving me what I needed for my project. Plumbing isn’t my field but he was respectful enough to listen to me , give me the correct material, and advice.Ill easily recommend people here to get what they need and I’ll happily take the 20+ min trip to buy what i need for future projects
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December 2022 by Richard M.
They are fantastic guys! I knew of them when they were on Roosevelt Ave.They have hard-to-find parts or they can get them. They see the shower body and they know what brand.
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October 2022 by Wil Martinez
Great place for plumbing supplies
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August 2022 by Nancy M.
What a great group of knowledgable individuals who care about customers. They are open until 11:00AM on Saturdays and have helped me out more than once. Even if they don't have the exact replacement part, they will find something for you to make it work. Definitely a go-to business you should consider if you are in eastern Nassau or western Suffolk county and need access to the right plumbing part. The big hardware stores do not stock this stuff and if they did, you would not be able to find it. Island Replacement Parts & Faucets is a throwback to when outstanding service and salesmanship was king. I sure miss those days!
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July 2022 by Kevin M.
Friendly knowledgeable staff that have no problem walking you through whatever you have to fix. I had a leaky shower and wasn't exactly sure what I needed to fix it. I brought the shower handle in, the guy working the counter sized it up just by glancing at it. Knew exactly what I needed, walked me through it and even printed up detailed instructions. Got home, 10 minutes later the leak was fixed. I can't recommend these guys enough.
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July 2022 by Chuck Martin
WOW, what personal service..love these guys, they're helpful, professional, and friendly...been there a handful of times and they never disappoint me, they got it all.Definitely going back when I need something.
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February 2022 by Sherry Levinson
Fantastic knowledgeable biz! Nice people