JCPenney is a trusted department store offering a wide selection of fashion, home decor, beauty, and accessories. Reviews note it is one of the few remaining department stores where customers can walk in and shop or place orders online for pickup. The store carries unique, fun, professional, and sexy clothes, alongside comforters, sheets, and throw rugs, with customers frequently praising amazing sale prices and good deals on quality items and exclusive brands. Many customers report excellent customer service and a very helpful, knowledgeable staff, with some noting specific assistance with online orders. However, other experiences point to a store that can be a little disorganized, with sometimes long waits to find help or at the registers. Overall, it is described as a great or relatively average shopping destination with awesomely-priced products for every lifestyle and budget.
Good prices and you can find anything you looking for
May 2025
Store was organized. Departments were organized. Only concern was one register to check out. And it creates a long line. Squished together. This hopefully can be expanded to create a more pleasant shopping experience.
October 2024
Friendly and helpful staff, not enough checkout stations, escalator broken, well stocked and was well maintained.
