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August 2022 by Tina Camacho
Excellent customer service! I've been a customer of Kristins Fine Jewlers for 10 years. They custom made my engagement ring. James gave us exactly what we wanted. He worked carefully to give us the best quality diamonds. Gave them a visit yesterday for Rodium dip on 2 of my rings. The process was complete in 30 minutes. No hassles to drop off and pick up at a later date. Their new location in the Westfield Mall is beautiful. Smaller and quaint. They are located right next door to their Pandora store. Will be back!
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November 2021 by Tina Bonanno- Camacho
Excellent customer service! I've been a customer of Kristins Fine Jewlers for 10 years. They custom made my engagement ring. James gave us exactly what we wanted. He worked carefully to give us the best quality diamonds. Gave them a visit yesterday for Rodium dip on 2 of my rings. The process was complete in 30 minutes. No hassles to drop off and pick up at a later date. Their new location in the Westfield Mall is beautiful. Smaller and quaint. They are located right next door to their Pandora store. Will be back!
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February 2020 by Christopher S.
Purchased an engagement ring from here and boy was my fiancé absolutely floored with how it came out. The salesman was extremely helpful and ensured me that the ant design that I saw or wanted they would be able to accommodate. He gave me calls updating me on the process and was able to finish the ring the day before they said! Had no problem holding it until I was available to pick it up. Never once was did I feel pressured into purchasing anything more or over my budget. Will absolutely be back!
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December 2019 by Kristin L.
Beautiful and unique pieces. If you can't find what you're looking for or want a better deal they always work with you. Very personable and caring staff, the owner is always looking out for his customers. You can tell they truly care and stand behind their product. Their engagement rings are beautiful and unlike any others you see, the quality is beyond compare and the time and effort they put into making everything perfect never goes unnoticed!
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December 2019 by Kristin O.
Beautiful and unique pieces. If you can't find what you're looking for or want a better deal they always work with you. Very personable and caring staff, the owner is always looking out for his customers. You can tell they truly care and stand behind their product. Their engagement rings are beautiful and unlike any others you see, the quality is beyond compare and the time and effort they put into making everything perfect never goes unnoticed!
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June 2018 by Maria S
only place I will buy jewelry from great quality.
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March 2018 by Ashley Blackmoore Photography
Wondering people! Got the most amazing things for my mom from Pandora through them! Donna's the person to talk to, wonderful experience.
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October 2017 by paul appleton
This afternoon i walk in with my girlfriend to purchase a pandora charm when 3 white ladies that work there look at us coming in with a sarcastic look by the way we are spanish and i asked for a certain charm and they were rude and not polite at all i smelled and felt the racism its so sad this is probably y the store is empty this neighborhood is mostly spanish and blacks they will never get my business i hope the owner reads this
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September 2017 by Marvin Sham
Very dishonest people. The owner James is Con Man. He has a very bad reputation in the industry. He refuses to pay his vendors. Stay away from them. Very bad people.
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June 2017 by Maria S.
I have had all my custom jewelry made here and my husbands wedding band fixed here without a problem. I am having them design me a new set after my jewelry was stolen.
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November 2016 by Robert Joseph
Found them to be extremely helpful with a great selection, Nice quality merchandise in all price ranges.
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December 2014 by Joey G.
This place is a joke. My wife and I bought my wedding ring here. It wasn't their fault it needed to be resized. But I gave it to them 5 weeks ago to be resized. They said it would take 7-10 business days (it wasn't actually a resize, but an exchange for a bigger ring. can't resize titanium). I called them three weeks after I gave it to them, they said it never came back in. Six days ago, I went into the store to see if maybe it came in. She pulled out the envelope and told me "Well it came back, but they sent the same size ring back to us." I saw the envelope that she put it in when I gave the ring to her. It was the same exact envelope she put it in 4 weeks prior. And HOW would she know that the ring was the wrong size before I tried it on? The writing on the envelope indicated the correct size. SHE NEVER SENT THE RING OUT. Then the woman gave me this sob story about how her daughter is mildly autistic and its causing all these hardships in her house. 5 weeks and I have not had my wedding ring. I will NEVER shop at this place again and I recommend you pass them by to check out Zales, Kay or Jared's.
