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January 2024 by Chris Johnson
They just lost a monthly customer for no reason. I just got home from NOT getting my car washed. Earlier in the month I was pulled to the side while pulling in my car to be washed and they told me the unlimited Night car washes were ending and a new package was available for anytime for an extra $5 (Sounds great) so I was advised to go inside and cancel my existing membership and sign up for the new one. The cashier told me everything was all set and I can come whenever I'd like. I show up today (2 weeks later) at 4pm ish and they tell me I can't get my car washed until 5pm!! I told them I signed up for the new membership and they told me theres an app I had to download etc. So they had me pull to the side AGAIN and go to the cashier. The lady explained to me that I cancelled the membership but didn't sign up for the new one (Not my job to explain this to myself, ya know). I asked her if I could sign up today and get a prorated rate and she said "No, you have to come back next month". At this point nearly a half hour of my time was wasted. I asked if I could just simply go through the wash a little early and it was a firm "NO". I then was forced to shimmy out of the parking lot because the attendant refused to move one of the cars blocking the driveway. I honestly think my patience wasn't even deserved given the sheer inflexibility and incompetence of the staff. It would have made more sense to ask customers to update their membership on their next visit AFTER the program expires, otherwise, I cancelled my membership for no reason. I won't be renewing.
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January 2024 by Mark Cruz
The biggest problem with this place is you NEVER know when it is going to close. It may be open one day and closed the next even if the weather is good. I bought a membership forcing me to wash my car within a certain time frame at the end of the day and there is no website saying when they are open or closed for cinco de mayo. Steer clear. The wash is decent, but not worth the hassle of the unreliable hours.
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January 2024 by Luke Kind
Best car wash on the island got my 2007 Mercedes looking like it was brand new off the low very professional employees
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December 2023 by Mike
They do a good job on my vehicle. Convenient location off of Sunrise, nice staff, also a gas station/tiny convenience store. Aim to go at 8am or before and snag those early-bird discounts. Also, the card that lets you buy ten VIP washes & get a free one has saved me more than once when I had a dirty car and on a budget. I even gift it to others close to me when I don’t need it. I love it.
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December 2023 by DEMET DEMIRKAYA
Horrible service!After the wash your car sits there until it dries itself ! with stains spots etc.After 32dolars and a wating of 30minutes of nothingness never will be back!In these times when monet is even harder to make its a foolishness to throw ones money to the garbage.
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November 2023 by Taylor W
They brushed my car paint. Made a lot of scratches on the Paint.
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September 2023 by Mallory Inglese
Took over an hour for “The Works”. The lady cleaning the inside of my car moved very slowly and took forever. It was very hot, but I did not expect this to take over an hour. I would not come back here.Service: Full body wash
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August 2023 by Dawn Golan
Waited over an hour to have my car vacuumed, windows done, etc. And that was after my car sat for 20 minutes with no one touching it. I had to tell someone I was next. Not the fault of the people who did a great job cleaning the inside. Who I tipped well. Fault of management. Who didn't seem to care when I complained.
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July 2023 by Annalise C.
Terrible service as of recently. I used to go to this car wash monthly and would have a great experience. The last two times I've been it's awful. The workers are confused and have no clue what's going on. Both times I had tell them to finish cleaning since several spots were missed, such as mirrors and front windshield. Will not be going back
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July 2023 by B G
First time coming here to try it out because everyone deserves a chance. Service was great but definitely not worth $48, my car was still filthy on top and on the sides, although the interior clean was pretty decent. But even for that price, I expected a lot better. Not satisfied at all…
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June 2023 by Chris C.
What a disaster this place is the set up complicated. Prices are outrageous. The lady at the front desk was the rudest women I ever met in my life. Do not go here.
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June 2023 by Gabriela R.
The workers were very nice, easy to communicate, and were very patient because I was confused to what to do. Definitely worth the price depending on what package you purchased, my car was in need of a wash and it was spot clean, thank you.Next time I'll definitely consider getting the unlimited monthly car wash membership
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June 2023 by LiveGive Gerard
50 minute wait to cleanInside; car wash took 5 minutes then grossly mismanaged . Spent an hour and 20 minutes amd i am still waiting. total No cars were before me- WASTE OF TIMEThe yellow receipt is when I parked the car to have them do the interiorNo order to who,s car is taken nextthey did other cars that clean after mine first,- then they sat down for break- stay away unless you plan on spending the dayOverall job was just average
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June 2023 by Gerard G
KEEP DRIVING 1 HOUR AND 45 MINUTES TO HAVE CAR done. Of which i spent an hour and thirty waiting. As I pulled up to get my car washed someone waiting yelled "keep driving! " If only I took his advice. I was a half hour late for an appointment. when I com[lined to David the manager he said "you want a coupon?"I replied NO I m never coming back keep your couponService: Auto detailing
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June 2023 by Lydia Melendez
Took my car for complete detailing. They kept the car for a day. The car was beautiful when done! They did an awesome job.
