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March 2024 by James Young
Make amends
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March 2024 by Juan D Salazar
I have to say this was the worst experience at a postal office. Alam was the only one working , he rang the bell multiple times to get help and nobody came to help him. He remained calm after taking multiple people always with a smile. He had two coworker just look at the line and said nothing to him even though he asked for help they shrugged it off. I say whoever is managing this place should get demoted because nobody came out to even explain if they were short staff or even an apology. Alam apologize multiple times even tho it wasn’t his fault. Give him a raise and demoted everyone else.
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February 2024 by Andrea Matos
Out of all the employees at this facility one of them was kind and knowledgeable enough to help me. I would like to thank Fran for her kindness and for actually helping me out.
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January 2024 by Tara S
Absolutely unbelievable!!!! On this day, January 22, 2024, A Mail was sent to me by New York State with “confidential” Boldly written on the front of the envelope. When the mail carrier came to deliver the signature was required mail . I wasn’t home. Therefore, the mail was returned to the post office. Upon returning home, I saw the pink slip which states available to pick up January 23 2024. However, I beat them to the punch and went to retrieve my mail on January 22, 2024. (The same day that the mail attempt to be delivered) The clerk gave me my mail which was already opened and she was able to mention what my mail reads. Why was my mail already open? It’s hard not to believe that someone opened my mail and tempered with confidential documents. I spoke with supervisor who stated her name was Nancy. She didn’t seem very concerned about this unlawful conduct. She only suggested to ask the mail carrier.
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January 2024 by Kimberly A Collins
It's okay
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January 2024 by Carina Di Pierro
Everyone is always very good to me I give this post office the ? ? ?
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November 2023 by Mary
Bad customer service
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August 2023 by Michael McGinnity
I just want to know why a package was delayed, but no one answered the phone. I tried calling ten times in a row, but it rings to a busy signal, except for the first time when someone picked up the phone to hang up immediately.
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April 2023 by LEA 1976
I like this post office. Nicole, Fran and Rich are always very helpful. The other staff members are as well but I'm still learning their names. I don't know why people say so many negative things about Rich. I like his strong, straight forward personality. I find him to be more comical than anything. He initially comes off as a little bit of a "know it all" but guess what? He has been doing this for a long time and he really knows his job. I appreciate that he shares his knowledge readily. I think that he tries to ensure that every person's mail and packages are delivered properly. At the end of the day, that's all that really matters.
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April 2023 by Tara Jackson
I suspect the ( few) good reviews for here were written by the workers .Really bad customer service here . Large female and older man are both nasty and rude.
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March 2023 by Monique White
I go to this post office all the time. The workers look miserable. Some have been there for a long time. There is one particular guy that work there need to quit , retire he so rude and miserable. Lines always long. Lack of parking.
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March 2023 by Janae' Harris
This office is the sole reminder why I HATE going to post offices. They have no consideration to other people’s time nor lack of understanding on how certain services work. As a younger generation that relies on digital technology, I was looked at like I had three heads when I asked them how to process a money order since it was my first time. Worst customer service ever.
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March 2023 by Abbie Fer
Rich and another young lady have a major attitude almost all the time. i don’t understand we go to USPS and pay for services IS NOT FOR FREE where is the supervisor?? i don’t see nobody here reading the reviews so they can improve their service
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March 2023 by Monique W
I go to this post office all the time. The workers look miserable. Some have been there for a long time. There is one particular guy that work there need to quit , retire he so rude and miserable. Lines always long. Lack of parking.
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January 2023 by Lucretia B.
I brought in five different sized small boxes that I had pre-purchased shipping labels for at home. I had confided in the male clerk at the counter that I was new at shipping and hoped that I had done it all correctly. This seemed to anger him and he said, "New at this??????" Well, one of the labels was printed two days ago and if your buyer thinks you shipped it then, she will blame the post office, not you because she'll want to do more business with you". He went on to say, "If you do this again, they won't let you print your own labels and you'll have to come here every time". All I did was thank him for sharing his expertise and couldn't wait to get out of there. Later on in the day, I double checked the date that I printed the label and it was on a Sunday and the next day was a holiday, so the soonest I could get it shipped was the day I brought in the package. Sorry this is so long winded but why was he so hostile towards me? People who work with the public should at the very least be civil. It is a shame.