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December 2023 by Samantha Mones
Terrible rube and lie about there hours when I called the company and they stated all NY locations close at 8
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March 2023 by Aisha S.
Was in the store for almost 10 minutes and not once greeted or asked if I needed help. But I sure heard their whole private conversation complaining about another employee. Went to dsw instead.
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January 2023 by Alyssa M.
Please give Arielle at the store in bayside, ny a raise! She was very attentive but not overbearing and so so helpful! I found a pair of boots that I loved that were too small but unavailable in a size 10. She found a similar shoe to compare for size which was too big and suggested insoles- I have been shopping at aldo for over 13 years and she is *the first* to suggest it! They fit perfectly with the inserts. This little suggestion completely made my day. I ended up ordering them in a 10 with inserts and cannot wait to get them in the mail. 10/10 for customer service.
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August 2022 by Cabral Petra Schmidt
I love Aldo's shoes,and I love this place it's located in a shopping mall with free parking and the prices are affordable. You can order online and go pick up your stuffs with no stress.
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June 2022 by Raymond Gee
Very helpful staff. Perfect place to find an affordable shoe for any occasion.
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July 2021 by Angela C.
Went for the first time today and the staff was incredibly rude, do not know how to act in front of customers. I had to wait 5 minutes before someone could help me because the two employees working today were in the back and I overheard them giggling and discussing cosmetics.
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July 2021 by C Haywood
I can’t give feedback on my experience. On July 12, 2021 @ 7:38pm my daughter and I walked into the store and we were told by the two workers that the store was closed. So we left. I checked the location business hours and it states that this location closes at 8:00 pm. How is it that they were closed already???? Mmmmm!
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July 2021 by Mazhar Mojumder
Wonderful
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April 2021 by Danett Brooks
Nice place to shop,good customer service
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March 2021 by Todoroki shoto
The best customer service that my mom has received especially in these times. The store manager and the girls are very helpful ! We will be coming back soon and recommend to others
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January 2021 by Jerry M.
The 2 girls working today today were rude and obnoxious, they didn't even smile or greet their customers--Not the first time! The so called manager with dark black hair would not take my return with a receipt from my phone. When asked her name, she refused to say it and when asked for the corporate phone #, she hesitated to do so. They are always looking for excuses not to return the items. The other girl with frosted hair stands there like a statue and has no positive expression or body language. She looks miserable to the point that she doesn't want to be there, I'm sure Aldos can find a spot for her out of customers view and where she may be better suited--customer service is not her thing. This will be the last time I visit this location and I will definitely share my experience with everyone I know. That may explain why this location is never busy, perhaps, they should like at the way customers are being treated!!
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January 2021 by Julia Zackiewicz
The girls that work here are kind and helpful. It’s a very nice small store with a lot of selection and good sales.
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February 2020 by Michael Chang
The selection and service is always hit or miss.
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February 2020 by Patricia Vargas
Over priced
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October 2019 by Alexis Georgio
Aldo is always great. Good designs, good quality, good prices and great sales.
