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March 2024 by IrisGiovanni B
I love this place. These ladies were so helpful. Brought me several pieces to try on. It was a great experience. (I shop on line usually) so I was not expecting this to be easy. Thanks so much to Angela and her partner for taking the time to help me find the best look for me. Date: Feb.29.7pm.
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December 2023 by Gabby Gomez
The women are awful! It's the worst thing you can do to yourself, and I came here after two years of shopping at the Bay Terrace location. Steer clear of Bay Terrace.
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May 2023 by min
Shopped here on Thursday around noon to find a blouse for my grandma. The curly-haired brunette saleswoman with the blue top and white skirt had the most unprofessional attitude as she kept rushing us around the store.The employee continuously interrupted my convo with my grandma. She was deciding between a few shirts when the employee reached in to rudely grab them and the hangers from her hands. She hadn’t even exited the fitting room when the employee would squeeze past her to organize.Another employee had opened her fitting room door WHILE my grandma was changing even though she knocked back to say she was inside.Overall, such a rushed, terrible shopping experience. We don’t always expect a warm welcoming to begin with when we shop, but do NOT snatch items from anybody’s hands.
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March 2023 by Michele Stewart
Thank you Stephanie & Georgina for finding me the perfect outfits! I appreciate your honesty & providing me with an outstanding customer experience.
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November 2022 by Angie T
This place and vibe makes me feel like I don’t wanna shop. Coz every time me and my cousins grab something this one short brunette if I’m not mistaken she is italian or greek. always on our way to fix things as if she wants us out of the shop. The only time she was friendly is when after all we found one we like. This cousins I’m with are from middle east, and they can shop which ever they may like but their impression with the saleslady was awful! Not a single respect or welcoming gesture is in it. If you scare people like that every time! You’re business won’t work! Try being a friendly! Maybe you can be very busy Like the vibe @ LOFT next door.
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November 2022 by Barbara Dee
The sales ladies are always so helpful in the Bay Terrace shop!
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August 2022 by Molly K.
I brought my Mom here in hopes of finding some clothing as she is currently disabled- and not able to walk without the help of a walker. She cannot try the clothing on in the dressing room, which seemed to upset the Management of this location. I felt like I was inconveniencing the one woman who seemed to be the Manager * her name starts with a G.When I asked for help, it seemed to be a bit of a nuisance to this manager. I had not shopped at Chico's prior- and was hoping for a much better customer experience. This was hard for my Mom and this was an upsetting, stressful situation. Customers come in all shapes and sizes, different demographics. I hope Chico's is welcoming to all.
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June 2022 by JJ K.
I went into the store and there were 2 saleswomen and neither one greeted me or asked if they could help. I browsed for about 10 minutes. No attention at all. Basic customer service was non-existent. They were more interested in talking to each other than a customer. I certainly would not buy anything from this store. Too bad for them ... you never know who is walking through the door looking to buy.
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June 2022 by Michele S
I had a great shopping experience today with Nicole. She was honest, patient & went above & beyond to help me. Thank you Nicole!
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June 2022 by Iris Stare
Very matronly styles hi costs.Not happy
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May 2022 by samantha C.
very nice place the clothes are nice and the sales people are extremely helpful ? only store that I have been in recently that the sales people actually wanted to help me
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March 2022 by Belinda G.
I have shopped at Chicos for over 15 years. I purchase merchandise from them on a regular bases for me and for gifts. I love their classy chic style for events from casual to churchy. Overall, I feel that their pricing falls between Macys and Bloomingdales. But what I like most is the intimate relax setting of shops and how the styles are laid out. For me, it's a treat to go into one of their shops. However, this store has a poor customer service team. I ordered a pair of pants, $109, online and used my $25 off coupon. I selected curbside pick up. Bay Terrace did not have my size but Merrick did. I drove to Merrick to pick up the pants. After getting home I tried them on and they did not fit so I immediately ordered a larger size online to be delivered. This time I had to pay full price because the coupon can only be used once. When I went to return the smaller pair to Bay Terrace, because tat location is closer to me, I asked that the $25 credit be applied to the pair I received in the mail. I had receipts to show the purchase. I was told how that was not possible. Because I have had problems with this salesperson before and got no where, I left. When I got home, I called customer service and received the credit. This was not a complicated request, it was simple logic. In closing I say SHOP CHICOS just don't use this store.
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November 2021 by gail resnick
Love this store. Wonderful sales ladies. They are helpful,very accommodating and the store carries the larger sizes(4).
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December 2019 by Sabrina G.
Came in today to get some little gifts. The marketing was wrong so I got confused and thought that what I was getting was on sale. Turned out it wasn't, so I asked the lady to give me a second so that I could change what I had picked up. She was so nasty to me, so rude, made me feel so uncomfortable that I never want to go back in that store. I won't write her name on here but I want to. She was clearly pissed that I wasted her time ringing up 3 little items that I ended up switching out. Once I purchased them, she pretty much threw the bag at me. Never have I been treated with such disrespect by a sales associate. What's the HR number?
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November 2019 by Karen Akpan
Nice place but to pricey
