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July 2023 by Judith Harrison
Excellent service from both management and staff.
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June 2023 by Roderick Peña
Went there on a BOGO 50% Sale and got exactly what I wanted.
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June 2023 by Remote Access
Worst store ever! Avoid at all cost!
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May 2023 by Sue Ling
Do not go to this store. The workers are unhelpful and even the store manager does not care the help.
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May 2023 by Timothy Lau
Do yourself a favor and go to another store. Worst customer service ever!
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May 2023 by deena russo
Rachel the manager was incredibly helpful and knew her store and inventory. Thank you Rachel
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March 2023 by I. I.
Nice place with good stuff and I'm disappointed that I don't find pants or jeans for tall women. I can find only onlineAbout the employees, they are the best,thank you
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March 2023 by Ionela Iadarola
Nice place with good stuff and I'm disappointed that I don't find pants or jeans for tall women. I can find only onlineAbout the employees, they are the best,thank you
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March 2023 by The Mentalist Zz (Mentalist)
I have vista to this location occasionally for decades and liked most of their clothing. I would get nice associates but never needed much assistance. In recent visits, I had to return my online items, and I was treated like I was scamming them. The Spanish lady manager came to counter and in front of an Asian assistance who was helping me with return, asked if I wanted an exchange. I refused, and she looked at the associates, and the attitude was "you see" and made me look like a scammer. The Asian associate equally was looking at me n awe if I was from another planet, totally idiotic.On yet another online return, more recently, they wouldn't accept return because I was outside the window couple of days late, and no courtesy to push it thru. I had to go for exchange right away because there is no store credit either. I barely found something I didn't need just so I could exchange. All items were super expensive, completely overpriced even with clearance discounts. They, including the same, Spanish lady, were looking at me strangely if I was a scammer or thief something. Not going back there anymore, and will stick to online sales as I like some of their styles.Still two stars because of some nicer associates who try to help but looked like they were being held at throat as well. Totally bizarre this place could be.
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March 2023 by Umar Awwal
Best place to do your DMV works without hassle perfectly and quickly every time.
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February 2023 by Shuki Ling
If I could give them no stars I would but that isn’t an option. The manager Lawrence left the security tag on a pair if pants I purchased. The workers here are not nice and talk down their customers, especially the manger named Lawrence. Extremely bad customer service.
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February 2023 by Eye Imagine Inc Imagine TV Video Journalism
A Bay Terrace staple for many years. Happy to see it still open, clothes follow a modern trend that stays fresh as the season change.
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January 2023 by Saiisha’s Vlog
Alright!! So today was my second visit to this store and I was out of it in 2 minutes , because exactly like last visit it was really embarrassing, first of all nobody comes to you and ask if we need any help , and if i check something by myself, they right away comes and start fixing the piles and keeps murmuring behind my back like I did something wrong , me and my husband love express clothes , but only this store’s customer service is extremely cold and weird towards people , may be that’s the reason it’s empty most of the times , I worked in retail for years , and I can totally get the bad attitude they give to customer because they are not interested to work. Express management need to check or train the staff well , I wish I can I give zero stars
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December 2022 by Damien Rincon
The customer service is not really good. I went there for Christmas shopping and was having a hard time what to get. They would look at you and wouldn't ask if you need any help. They would just pass by you and wouldn't even say anything. The guy that was working in the women's department walking around and folding clothes. I shook my head as saying hie and he justcompletely ignored me. He literally looked at me and didn't say anything. I also was looking at perfume at the women department and wasn't sure if the perfume was for girls or guys. I asked a girl that was working, if it was girl perfume and she said it was gender and just walked away? I wanted to ask her another question but she didn't gave me the chance. I was really disappointed when I left.
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December 2022 by Linda Far
This store has an ok selection, the people that work here are not nice.
