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October 2021 by johnny uceda
The staff was very attentive here! They answered all the questions I had.
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August 2021 by Daniel Guerrero
The staff was very attentive here! They answered all the questions I had.
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April 2019 by Dana K.
Justin Keesey has the smarts and the advice of goodness.
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July 2018 by June K.
Extremely unprofessional. They have 5 people who are supposed to be helping the customers and only 2 of them are working. Not to mention when they are done helping a customer, they waste time doing whatever and refuse to help another customer. People are waiting and they don't come out to help until they feel like it. Very unecessary and waste of time
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July 2018 by Karen M.
I had such a great experience at this Chase Bank location, not near my home but located near one of my customers as I was on the road. I stopped in to discuss a letter I received about Chase closing one of my under-utilized credit card accounts. I met with banker, Joanne Mazzeo, and she totally turned the negative into a positive! Joanne is extremely professional and knowledgable and gave me info to make the situation work in my favor. If you have an issue or need a banker, go see her!
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September 2017 by Angie J.
Thank you to Justin Keesey for exceptional service with my mortgage. He is patient, professional and very knowledgeable in his field. Chase provided the best rates out of all lenders by far. Overall, excellent experience, and would recommend highly. Also in the branch is Sam Rhu, who is equally as professional, helpful and kind. Good job Bayside Chase.
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June 2017 by Shabri G.
Ugh... worst branch ever. Customer service is non-existent from employees other than the tellers. Finding a new branch to do more business with!
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June 2017 by Michele P.
I work at the Massage Envy on Bell Blvd and I came here to get change for my store. While I was inside it started to rain so I got stuck there since I would have had to walk blocks back to my job. One of the women who worked there (I wish I got her name) gave me an umbrella so I could get back to work. It was just extraordinary customer service and definitely made my day. Thank you very much for being so caring about your customers.
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March 2017 by A B.
REVIEW FOR JUSTIN KEESEY (Mortgage Banker): Justin delivered on all fronts when we worked with him during our apartment purchase -- professionalism, availability, knowledge and expertise, friendliness, helpfulness, patience... In fact he was the only one who stood out in terms of exemplary customer service from the entire team of players involved in the transaction. As newbie home buyers, we were navigating what for us were uncharted waters. He answered all our questions (even those that the brokers were unavailable or too cagey/evasive to answer), understood our concerns and anxiety, explained everything in meticulous detail (again better than the brokers who could have definitely done a much better job at it), provided if/then scenarios so we knew what to expect, and...most importantly...returned our calls! Make sure you seek him out to help with your mortgage needs.
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February 2017 by Anna S.
This review is specifically for a mortgage. We recently purchased our first home and worked directly with Justin Keesey on our loan. If you are looking for a mortgage, go to Justin. He is fantastic. We were first time home buyers and I had many questions but he was always available and happy to help. He is very knowledgeable and will be up front with information. It was a pleasure working with him.
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September 2016 by Chrissie C.
If ya feel like sitting in your car for an hour at the drive-thru this is the place to be! Happens all the time! Service is the WORST at this particular bank...
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August 2016 by Matthew R.
Typical Chase Bank, located right by the Bayside LIRR stop. They get minus 1 star for having a non-functioning ATM at 6:00 PM on a Summer Friday. Seriously, fix that.
