-
July 2023 by michael pollack
When my family suddenly found ourselves in need of home care for our elderly mother in the wake of a stroke, Right At Home made the process simple and efficient. They immediately established a schedule of caregivers to address our needs and were flexible when it came to making adjustments. They were also priced competitively and easy to work with.
-
June 2023 by M Norman
Karima, made my hiring process such a great experience. I like the positive environment of Right At Home.
-
August 2022 by Adi A.
Like many of us with elderly parents, I was desperately struggling to find quality home care for my mom. After so much disappointment w/Medicaid-related agencies, I thought, "The best care will only come from private care cos." That's why I hired Right at Home ("RAH"), owned by Zubin Kapadia. His sales pitch was perfect. It was everything and more I wished for (specialized care for mom and better pay for the aides). The desperation to find the best or just better care for your loved ones is harsh. But don't be taken in by Right at Home: 1. The company and Kapadia were sued in federal court, in part, for not paying the plaintiff, one of their aides. 2. RAH is more like an employment agency as opposed to a healthcare agency with actual employees. Before hiring RAH, I addressed these issues with owner Zubin Kapadia. I took his word that his company would truly help my home-bound mom suffering with Parkinson's and RA. He even said his aides are SPECIALIZED in Parkinson's care. BUT-- - RAH does not provide better-trained, better-paid aides. Sadly, the RAH aides that came to my mom's home all had second jobs some with competing home care companies. - It was not true that mom would receive Parkinson's-trained aides. - No, the aides weren't briefed on my mom's conditions. They had no idea of my mom's ailments and needs. This after the RAH nurse previously interviewed my 82 yo mom for 2 hours (so she could de-brief the aides!$ - Mr. Kapadia, the owner, touts himself as a healthcare industry veteran. No. He was a finance guy investing in healthcare cos. He said he recently purchased two RAH franchises in order to provide better service than what his elderly parents rec'd through Medicaid. My fellow caretakers and children of elderly parents, don't be fooled. Right at Home is wrong at home.
-
May 2021 by Allan Frei
We employed Right at Home to care for my parents three afternoons per week. From beginning to end they were a wonderful agency to deal with. They carefully chose a caregiver who would work well with my parents' needs, and they were correct. The service that they give is terrific in terms of essentially 24 hour availability, easy to get information and to make changes in the days/times of service, sending the invoices directly to the insurance company, having an option for one caregiver for two people, etc. I would highly recommend using this agency for arranging care for elderly people at their home.
-
November 2019 by Julie P.
This company appears fractured with no strong leadership abilities or direction from owners and management. No integrity, I felt like they made up the rules as they went along and no one really knew what they were doing. Management does not follow policies. HR department is non-existent... THEY DONT HAVE ONE! ... there is zero accountability! Be prepared to get cussed out by caregivers and clients. It was not a good place to work. If anyone asked I would never recommend this company to anyone. There is no consistency in training, they don't respect your lunch unpaid hour. No flexibility at all, if you have to be late an hour or leave early they force you to take 1/2 day off your accrued PTO. Co-workers have no ethic... burping and cursing all day, managers answering 'RING APP' all day to answer to Fedex and UPS deliveries. Dress-code is non professional, teammates go on flip flops and t-shirts. When working here you will be told to give inaccurate information to clients and patients (BY MANAGEMENT) in order to "preserve" the image of "good" service ex. Caregivers that drive their own car.... there is no such a thing, a caregiver that makes $12hr is unable to buy a car, keep its insurance and pay for gas when working 20hrs a week. This job was only a paycheck that wont pay your bills and do NOT plan to make a career here! Turnover is ridiculously high with 10 coordinators in 10 years.......
-
March 2017 by Susan Sherman
Your employee, Marcia Bloise came to work in my home as a caregiver for my husband, Alan Tanzer from May 2016 until January 2017. To say that Ms. Bloise was a godsend is an understatement at best; she was thoroughly professional, kind and compassionate while dealing with my husband who was irritable, angry and depressed as a result of constant pain and discomfort. Whenever Ms. Bloise was in our home, her positive energy made an incredibly difficult and sad time just a bit easier…not just for Alan, but for me as well. I have thanked Marcia for all she did; I know that there were times when she went that extra mile for Alan and for that I will always be grateful. You are fortunate to have such a wonderful, gracious person employed your agency.
