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January 2024 by Kevin S.
This TD Bank was amazing with excellent customer service that I received from the branch teller manager Carmen. There was a little misunderstanding on my accounts, and Carmen fixed the problem with ease. One on one service that makes everyone feel welcome and not a burden to the tellers like at the other banks. I now have 4 favorite TD Banks and I have never had a bad experience in any TD Bank even when I was in Florida.
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December 2023 by beebee Chen
So slow ....
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December 2023 by Meng L
As below review says, they asked for both your id and debit card for a check deposit, claiming this is their new rule. Called customer service, said they don’t need debit card if customer have their ID presented. Also the teller lady were not nice, the tone is like giving order to ask for my debit card.
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July 2023 by Tina D.
Friendly and knowledgeable! Cassandra is awesome ! She is always so welcoming and gets me out so quickly . She always has the answer to my questions as well !
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April 2023 by Paris S.
TD Bank on 216th and Northern Blvd Bayside NY 11361. Nice people but heavily understaffed. One desk person (and 4 empty desks). Two bank tellers (including the car transaction one. Long lines for a transaction. Had to wait for 30+ minutes to see the desk person. An embarrassment of a bank branch. Rent 1/4 of the space and parking lot and add a couple of more desk people- especially during the day!
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March 2023 by L
Made a check deposit today & was asked to give debit card & put in pin#. by teller, Sean. Why was it necessary if i'm not cashing? Other TD bank branches don't act that way. Double check your balance daily.
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February 2023 by Yogesh Desai
This branch is not customer friendly,I went to deposit money on my account and after verified my identity she refused to take it & keep asking my debit card which i told i don't have after arguing she took with attitude .Carmen Williams is found rude & very bad experience at this branch.Waiting for branch manager for apologies.Also they ran out sample checks, Zero star ?
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February 2023 by Minsoo Hyun
well organized environment,and bank manager and employee are kind, processing quickly.Thanks
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February 2023 by VM Petro Inc
Extremely bad customer service .The teller manager Carmen Williams was rude .This branch is not customers friendly & terrible.
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November 2022 by Nari Yoon
1 star because this is the 3rd time their ATM has eaten my card because of “technical issues” and i have to get a new debit card . this is literally the 3rd time it’s FRUSTRATING
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November 2022 by mohamed laggoun
Rude lazy manager, i had a refund issue that I needed to resolve she just didn’t wanna help or even check what’s the problem and she did that by lying about the whole thing i went to a different branch and they were more than happy to help, just stay away from this branch.
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May 2022 by Dan Lee
Not even one star. I visited for make a personal checking account there was one lady asked me to bring Greencard to make a acct. I never understand with it. Yes, I am a permanent resident status now. I have NY driver's license and social number then not enough for that? I called other branch Td offices they said only need same addresses driver's license and social number that's it. even same offices other person also said same thing Only I need. I went to Capital bank no more interesting of TD.
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May 2022 by Brian M.
This is the worse bank. The atm in the drive thru ate my card. 2nd time in 2 weeks, and they can't access it because its a "3rd party". Upgrade your cheap ass atm machines. Staying open on a sunday should give yall extra $$ to do that. Smfh
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February 2022 by Moataz Attia
Super rude customer service,they don’t want to work ,I withdraw some cash and I asked for large bills they let me wait for 20 min and then give small ones ,the black super visor with out name tag told me they running out of large bills , and I saw the customer next to me just got them , she was laying they do not wanna do there job , nasty bank
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January 2022 by catherine grdovic
Had a very pleasant experience with platform person, Grace Huang. She took care of me so efficiently , it was a pleasure .
