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January 2024 by Arvind Dilawar
Retail workers often catch a lot of flak for their customer service, but the staff at this AutoZone location are super helpful. Definitely recommend it.
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January 2024 by Sarah Anker
I called at 11am to inquire about replacing a headlight. Stacy told me to come in, I came in at 11:30am. She took a look at my headlight, picked out a new one and replaced it in less than 10 minutes despite the store being very busy. She is efficient and skilled! Would highly recommend this store.
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December 2023 by Francine Cobbinah
I spoke with store rep.Rayvon working at the Beacon Auto Zone he was polite and professional at answering questions about dashboard codes and how to resolve issues, concerns and battery problems.l am very thankful for his assistance.
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December 2023 by jose santiago
I always go to auto zone for all my parts to my vehicles never had a problem good service
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November 2023 by Fat Africa
Love this place I choose to come to this auto zone over the rest of the stores because the employees are well educated on cars.Ran into a new employee named Ravon he helped me understand the issues on my car saving me from stress and ultimately fixing the vehicle.Definitely ask for him if plan on visiting this store in particular.
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October 2023 by Ramon Rosa
Tyler was extremely helpful. He assisted me with picking out the correct size windshield wipers for my vehicle and installed them as well. And I am glad I went with the wipers he suggested.
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October 2023 by Waldron Levers
Autozone is a grownup toy store for "DIY" like myself. I found what i was looking for!
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September 2023 by Joseph Maldonado
Extremely unprofessional, most of the workers don’t want to help the customer . You ask for assistance the very rude. Forget it u try to call and order a part . Thumbs down ?????
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July 2023 by Jasmin V
Stacy S. at the Fishkill/Beacon location is one of the managers apparently there and she is the most foul person I have ever dealt with at any store I have ever visited! She had a nasty attitude from beginning to end and when I was walking out to leave because of the service without saying anything to her she got even nastier saying I needed to leave the store. That's when I got upset and got into an argument with her and she even threatened to fight! Never have I experienced anything like this before corporate needs to definitely do something about her.
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June 2023 by Joe Capogrosso
Was personally attacked by an AutoZone employee in the Vails Gate STORE! Still have unpaid medical bills. I understand this employee still works for Autozone at another location. CUSTOMERS BEWARE. Will NEVER go there or use another AutoZone store again. Shame on Regional Management to keep this EXPLOSIVE VIOLENT EMPLOYEE with the company.Not sure why this was never posted on their web site.
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May 2023 by Joel Ingold
Decent prices. Helpful staff.
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March 2023 by Dr. Tracey
The woman who helped me was knowledgeable,efficient and polite..even went outside and did the required work herself!
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February 2023 by robert wrazen
Good service. Battery warrantied on 2 yr old battery no questions asked.
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January 2023 by Marc H.
Been here 2 times in the last year. 1st time sold me the wrong part #, 2nd time to test a battery that they said was fine. My son took the car to a mechanic because I figured it was the alternator (car kept dying). Mechanic says no, its yer battery. (My sons car) Kid pays for new/battery and install (which I could have done myself). The dummy that cant test a battery correctly cost my kid $75.00. Moral of the story? Dont go there for anything other than air fresheners and windshield washer fluid as they will surely fudge anything else up.
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January 2023 by Allison Hoffmann
Amazing customer service from really warm and kind people! I came in to buy a battery and my car died as I tried to leave with my new battery. Everyone was really nice and friendly, and Kerwin especially took care during the installation. He checked and double checked everything, even made sure to replace a piece of the attachment hardware to guarantee everything was safe before I left. I felt like family here and I'm really grateful to everyone there.
