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February 2024 by tony sousa
Good price for week rental. Good people work with you
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February 2024 by Eddie Lopez
The utmost best experience I’ve ever had renting a vehicle in my entire life. They went all the way to Brooklyn to get me a car that I need for my family to take a trip to Florida. When I tell you outstanding service. Unbelievable the car was clean. The place was clean, full tank of gas Beautiful vehicle customer service to the tea I cannot thank them enough for being such an awesome awesome rental facility.
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January 2024 by jim L
Who in that plaza is responsible for upkeep of the outdoors? Litter and garbage all over the lawn and lot. Gives all the businesses on the lot an eye sore before you even pull into the lot. Just a FYI, I know your business is not directly responsible but it does reflect on everyone in the plaza
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December 2023 by AlexiHJ
The whole experience was great. Mike or Mikey at the Beacon office, gave me a free upgrade; I also had to drop the car off at another location and it was no big deal. Every transaction was quick, easy, and pleasant because of Mike
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November 2023 by Jennifer JOMCK McKenzie
After being in a bad car accident, Mike the assistant manager was helpful, kind, patient, and thorough. He was able to set me up in a rental and work with my insurance company despite their lack of communication to Enterprise AND despite it being 4:45pm on a Friday evening, 15 minutes before closing. I am so happy with the service and rental, I highly recommend this Enterprise in Beacon in Dutchess County over all the rest. Thank you for all your help during a painful and frustrating time, and making it go smoothly with a smile.
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November 2023 by K M
Mike and Tom were amazing from start to finish I had my rental for 5 months due to a car accident. They took care of me from start to finish. Thank you both for the amazing experience I had with my rental.
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October 2023 by Lila Nawrocki
I made a reservation for an economy car. They close at noon- they waited until 11 to tell me that all they have is a pickup truck (I can’t afford the gas on that) I needed the car because mine was in an accident- they waited to the point where now I am unable to find anything else. This is wildly unacceptable. How can you not try to source an alternative? Or even just let me know the moment you open at 9- now I am left without a car and I live with a heart patient. Appalling. Unfortunately enterprise has a stranglehold on the area- but I would rather bike everywhere than use the location in Beacon ever again.
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October 2023 by Lila N.
I wasn't told until an hour before they close and my pickup time- that they didn't have a car. If they told me when they opened that would be closer to understandable- now I have no car, I had to find something else and they aren't open until Monday. I live with someone who has urgent medical conditions and I need to hope nothing happens. It is absolutely appalling that I wasn't notified sooner so I can find a solution. This branch is an absolute joke for customer service. How would you think it might not be an urgent matter at the outset? You could cost people lives and jobs with the sloppy management. Terrible.
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October 2023 by Irene Pieza
Excellent service - very clear with all the information. the 2 young men who assisted me were very polite & patient- I felt very safe. I am a forever fan. FYI: This was a rental set up via insurance, my car was getting work done.
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October 2023 by Irene P.
Super polite, patient a provided clear information. The 2 young men who assisted me made me feel safe and reassured. I am a forever fan.
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September 2023 by Jordan Bledsoe
My car had a spontaneous breakdown last week. Called Enterprise, hoping I’d get to work on time ~ they not only had a car ready in just a few minutes, but gave me a free upgrade to a pickup truck and allowed me to extend the rental flexibly until I got my car back from service, without a single hassle. Phenomenal experience. I will be back to see Kelly, Andrew & Mike & would refer everyone I know, without question!
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September 2023 by Hashmat Nasser
Thank you MikeExcellent service, staff, especially Mike very friendly, helpful I told Mike about losing my family he offered me ride in my though situation I can't enough.Thanks him he and his team is really nice, polite and professional. As am using from the past two years Wouldn't hesitate to use them again and I would certainly recommend them to my family and friends.
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July 2023 by Roseanne Halpin
Thanks to Michael & team@ Beacon Enterprise!! They were extremely above average in customer service. Timeliness & follow up was exceptional & contributed to our awesome vacation!! Thanks again!!!
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July 2023 by Italian Chef CIA Grad.
So day my wife had an over heating suv that me just picked up few days ago . Tried call the rental center and phone after 2 to 3 ring would hang up . After calling there 800 number I spoke with them and explained that car is over heating, they said they will get back to us ASAP. 8hrs later no call . We tried there road side and they are even more full of BS. They left my wife on side of the road for over an hour with 4 little kids . Never ever had the experience with a rental car like I did know with enterprise.
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May 2023 by Level Aesthetics At LOS
Had a great experience this morning. Everyone was very nice and despite being busy, my rental pick up was a smooth process.