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December 2022 by Sophia T.
I asked for dip powder and they gave me regular gel and I told them specifically gel does not work on my hands and comes off almost instantly. I called the next day as my manicures already starting to peel and they tell me they can't see me until the next morning at 10 AM. Of course I get there, first one in the parking lot 945, 10 o'clock rolls around and no one is here to open the store. No one showed up until 10:30! I don't know what is going on with them but they seriously need to reevaluate how they run things. Super disappointed spend your money elsewhere.
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October 2022 by Changyao Xu
It’s my first time here. Neat place. Nice people. Great designs. When I walk in, people say hi to me. They pick out the best color for my preference. At first I wasn’t being optimistic about this place because of several low ratings. But right now I LOVE this place, a girl did my nail with dedicated design, I feel like I am ready for Halloween!!!
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August 2022 by Madison S.
I went here to get a full set and a pedicure for my birthday and have never experienced such a painful pedicure in my life that has left me with cuts on my toes and me flinching in the chair when getting my pedicure. I told her that she was hurting me and she continued to literally pluck my skin away and hurt me even more leaving me with more cuts on my toes. My full set left my fingers in pain throbbing after I left this nail salon. It has been only a week and the paint on my French set is already coming off.
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July 2022 by Lia A.
in a word: awful. I don't usually get my nails done and i don't usually write reviews but i just really felt i needed to get this down. my friend recommended top to me when i wanted to get my nails done for prom. i made an appointment and ended up waiting an extra hour regardless. the price listed for a gel mani pedi was 60$ i thought that was steep but i didn't question it because i'm a deer in the headlights and i'm scared of conflict. i pick my color from the box and they get to work. that was fine other then the uncomfortable lack of eye contact and conversation of any kind. turns out i got a luster (i did not know what that meant) which was an extra 10$ per appendage -- brought it up to 100$. i would not have gotten it if i had known. i tried to argue a little that i did not know but i ultimately pussyed out of the conversation and paid on my card. turns out if you don't select the no tip button it automatically puts a 20% tip. i paid 120$ for a 60$ mani pedi. i ultimately went back to the store later in the day and asked for a refund on the tip. i still feel ripped off though. my nails didn't last even a month, the customer service was awful, and my nails were bumpy and lack luster (i don't think they put on enough of the powder maybe i don't know) i'm typing this out because i went to Zen spa and nails in stamford to get the gel off and it was a MUCH better experience. with something to compare top to i realized just how awful it was. thank you for reading my essay :)
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July 2022 by kay reilly
So upset with the behavior of staff and the outcome of my nails. I went with my sister and asked for simple acrylics with flowers as did my sister. after being switched around to three different times i finally got my set done. it took two hours and we had to wait thirty minutes extra for our appointment. the girl who did my sisters nails was rude and cut her off while speaking. they ultimately weren’t able to complete her set at all like she wanted and left her walking out with two tan nails and all other pink ones, when her design asked for orange tips and orange nails. they waited till almost done with the set to actually tell her they can’t do it. it is beyond expensive and the professionalism is not anywhere to be seen. i cannot stress enough that this place has gotten so bad and the nail techs are awful. will never be coming back.Service: Acrylic nails
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June 2022 by Maddy S.
best nail salon in Weschester, I leave with perfect nails every time. they stay on for weeks without lifting and everyone there is super welcoming and nice
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June 2022 by Allison L.
My new favorite nail salon!! I've never been there before and I've also never gotten Acrylic Nails before. I got these nails for my prom and they are STUNNING. She did an amazing job, was so kind, and did everything I asked for. And she was done in under and hour. They do AMAZING nail art designs and are so talented.
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May 2022 by Danielle B.
Only giving two stars because there are very talented people like Kevin and Andy, but last nights experience was terrible. They gave me an appt for 6 and didn't put me in a chair until 6:58 so the guy doing me rushed the entire time. He made my nails so short and none of the lengths match up. My smiley faces are all messed up and when he couldn't do a design he just covered it with a french tip that came all the way down to the middle of my nail bed. It was now 8 when he finished and i said im not paying full price the lady told me she waited an hour extra for me, as if it's my fault they sat me at 7 and that she'd only take off 5$ ok 80$ nails. So then the guy begrudgingly fixed it while everyone sat there with an attitude. All in all 96$ for this?? never again. This place needs a huge lesson on customer se
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May 2022 by Brittany K.
Jenny and her husband used to own this place and recently sold it I had faith the employees that worked along side them would up hold the business and carry in they're footsteps. I've never had such horrible service in my life. I repeatedly told the nail tech that I didn't want acrylics yet he started shaping and filing my nails for acrylics so again I said no acrylics right and he said no while this was happening the shop was a mess they messed up another ladies appointment and it was complete chaos. Then he comes back with acrylics attempting to put them on my nails and now I'm pissed I'm about to go on vacation and my nails look like toes because they're so short. I didn't proceed with the original idea I had and just decided to do a plain white mani. Then when I went to pay the lady checking me out goes tip on card? And I said no and she goes ok cash tip and I said no I wasn't happy with the service. A tip is for excellent service and not only was the service horrible but it was not a relaxing environment to be in. She proceeded to hold my card as I proceeded to ask her to just charge me so I could leave and after going back and forth about it and wasting my time and her yelling at me!!! She finally let me pay and leave. It's honestly a shame how down hill this business has gone what once was an outstanding super popular fun nail salon has now become the absolute worst nail salon experience I've ever had.
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April 2022 by Jillian L.
Awful customer service especially If you show up at the end of the day. Everyone hovers over the last nail tech so they rush ... so uncomfortable. The new owners just don't compare to the old it's sad
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February 2022 by Juliann Truong
I definitely recommend this salon! I don’t write reviews often but this place exceeded my expectations. I was in the area that day for work and needed to get my nails done really bad so I stopped by and they took me in immediately as a walk in. I don’t know his name but I got the guy at table 6. I came in for a fill and he did them in about 40 minutes which was fast. I got my nails reshaped and hand painted french and designs as well. The pricing was cheaper than what I would normally pay if I were to have gone to my usual place. 10/10
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February 2022 by Justine Henderson
Honestly Recommend coming here ! Sometimes there is a wait even with appointment but it’s well worth it! I had Summer and I came in in desperate need of a refill and to fix the shape and lumps from a previous salon I went to. She suggested taken off the original acrylics and redoing them. She got my nail size perfectly and the shape. She even got the design I wanted on point! Refills I know where I'm going next!Services: Manicure
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November 2021 by Bridget Terceira
Do not go here. The most unprofessional nail salon I have ever been to. No matter what time you make an appointment, you’ll be waiting at least 30 min - an hour.I asked them when their earliest apt was & they told me 9am so I showed up at 9am & no one was even there yet. All the workers show up between 9:15-9:30 & will make u stand outside & wait until they’re done cleaning. I didn’t even get started until 9:45 so make sure you don’t have plans after your apt. When I was getting STARTED the 10am apts started walking in & then naturally they had to wait an hour as well & the whole day is delayed.I took my sister there one time & I was getting a completely new set & she JUST wanted her acrylics taken off. The woman who was doing my sister’s nails had her soaking off for an HOUR & the acrylics would not come off. She realized after an hour that she wasn’t even soaking with acetone…….. I had gotten my acrylics taken off, new set put on & polish all done before my sister even just got her acrylics taken off…. All because the tech was soaking her off with something that wasn’t even polish remover. We didn’t even get an apology… & they still charged us. It was a nightmare.Safe to say we are never going back.
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November 2021 by Emily
The nail shop I like very much, the service is very good, the owner is very good, they can make any nails you want, you can also come with photos, they can do any design, in short, look forward to the next time
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November 2021 by Jackie Ramirez
I got acrylics done, haven’t been to this nail salon in quite a while. Was told Nick (the old owner) was not there so I could get someone else. I showed the design I wanted I was assigned Andy. He was very nice, my total was 75 for a new set. A little expensive but I let it go because they usually have good quality nails. In total I paid 125 including tip for hands & pedi, whatever. A week later my nail started to lift, the next day it popped off, I’ve never had that happen in the 7 years I’ve been a client to Nick no matter what I was doing or where I was working. So I contacted them to let them know it’s been only a week and they’re already popping off they said they would do for free, but I live about 25-30 mins away from there but I just waited it out. I asked today what the price was for a fill, she said 50. 50?!?!? That’s way too expensive for a fill so I asked her why that price if on their menu that I have it says 25 she said fill+gel I said I didn’t want gel, I never get gel anyways & she said 45 with regular color :| jeeze. I will be taking my business elsewhere because I’m not about to spend a ton of money on nails that are going to pop off within a week. The new owners upped their prices on everything and I was told by a couple of people to not take my business there anymore. This place is going to end up lol Diamond did in Carmel. It’s a shame.Services: Acrylic nails